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Support for people affected by the Hunter Valley bus crash

There are services available to assist family members when they have lost a family member in a motor vehicle crash on NSW roads. These services can provide support and assistance in navigating the claims process and accessing trauma and grief support.If you or a member of your family has been affected by the recent Hunter […] Read More

SIRA is aware of recent reports relating to Catholic Church Insurance

SIRA is aware that Catholic Church Insurance (CCI) has announced that it will cease offering workers compensation insurance on 29 June 2023 but will continue to honour and manage existing claims and any new claims lodged on current in force policies for incidents that occur before their expiry date. Read More

Survey: Understanding customer experience in workers compensation and CTP – qualitative research

The State Insurance Regulatory Authority (SIRA) is conducting qualitative research with selected claimants to better understand the customer experience and recovery of people who have made either a workersscompensation or compulsory third party (CTP) insurance claim. Read More

Andrews Meat Industries Pty Ltd applies for a group self-insurer licence

Andrews Meat Industries Pty Ltd has applied to the State Insurance Regulatory Authority for a single self-insurer licence. Read More

Baybrick Pty Ltd applies for a group self-insurer licence

Baybrick Pty Ltd has applied to the State Insurance Regulatory Authority for a group self-insurer licence. Read More

Cleanaway fined over Adelaide chemical fire (Media release)

19 April 2017 Waste management company Cleanaway has been convicted and fined $650,000 over a chemical fire in Adelaide that injured an employee. Read More

Cleanaway charged over Adelaide truck crash (Media release)

15 August 2016 Federal work health and safety regulator Comcare today began legal proceedings against national waste management company Cleanaway over a truck crash that killed two people in Adelaide. Read More

Charges over Antarctica fatality (Media release)

21 December 2017 The Department of the Environment and Energy and a helicopter contractor have been charged with breaching federal work health and safety laws in relation to a fatality in Antarctica. Read More

Companies charged over NorthLink incident (Media release)

06 February 2019 Construction company John Holland and two contractors are facing federal work health and safety charges over an incident that injured a worker at Perth’s NorthLink road project. Read More

Thomas Foods International Consolidated Pty Ltd applies for a group self-insurer licence

Thomas Foods International Consolidated Pty Ltd has applied to the State Insurance Regulatory Authority for a group self-insurer licence. Read More

Reminder: do not advise outcome of assessment

1.65 in the Impairment Assessment Guidelines Code of Conduct requires assessors to refrain from providing any opinion to the worker about the assessment or their claim. Read More

Further impairment assessment using WorkCover Guidelines

Information for impairment assessors about further impairment assessment using WorkCover Guidelines. Read More

Rating arthritis

How to rate arthritis when undertaking an impairment assessment under the Return to Work scheme. Read More

Effect of the Martin decision on injuries and subsequent surgeries

The South Australian Employment Tribunal (SAET) has delivered the decision of Martin v ReturnToWorkSA [2016] SAET 95, which affects how impairment assessments should be made. Read More

Constipation is a symptom, not a diagnosis

Find out more about the criteria for assessing constipation when conducting an impairment assessment under the Return to Work scheme. Read More

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Frequently asked questions: Average Premium Rate and proposed legislative changes 2022

Frequently asked questions about the increase in the average premium rate (APR) for 2022-23 and legislation changes proposed in the Return to Work (Permanent Impairment Assessment) Amendment Bill 2022 by the South Australian Government. Read More

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Home

ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More

Apprentice incentive

This page providers information on the apprentice and trainee incentive available to all employers registered with ReturnToWorkSA. Read More

2021-22-remuneration-worksheet.pdf

This remuneration worksheet will assist you to calculate remuneration prior to completing your employer remuneration return. Read More

2021-22-remuneration-worksheet.xlsx

This remuneration worksheet will assist you to calculate remuneration prior to completing your employer remuneration return. Read More

Average Premium Rate set for 2022/2023

The Board of ReturnToWorkSA has set the Average Premium Rate (APR) for 2022-23 at 1.80%. This reflects a rise of 5.9% from the 2021/2022 rate of 1.70%. Read More

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Schedule-of-Sums-18-May-2022.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

SIRA is aware of the recent media reports relating to Metricon

Homeowners concerned about the progress of their building project are advised to contact the builder directly or may seek assistance from NSW Fair Trading. Read More

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ReturnToWorkSA and COVID-19, including JobKeeper information

Information for employers and workers about ReturnToWorkSA and the Coronavirus (COVID-19), including JobKeeper information. Read More

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eWCC-RTWSA-User-Guide-2021-MedTech-Users.pdf

MedTech User Guide Read More

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Schedule-of-Sums-27-April-2022.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

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Determining your claim

The process of determining a work injury insurance claim. Read More

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Indexation of weekly statutory benefits in motor accident claims - 1 April 2022

The indexation of the weekly statutory benefits payable to an injured person in a motor accident for 1 April 2022 has been completed. Read More

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Suitable duties

If your injury prevents you from returning to your pre-injury position, but you have some capacity to return to work your doctor may advise that you can return to work and undertake suitable alternative duties. Read More

ReSkilling

Our ReSkilling services can support you to maintain your existing skills or develop new skills to improve your employability. Read More

Re-employment incentive scheme for employers (RISE)

Information for employers and workers on the Re-employment incentive scheme for employers (RISE) program. Read More

Medical treatment expenses

Financial support for reasonable and necessary medical treatment for a work injury and the types of expenses that may be covered, Read More

Recovery

If you are injured at work from 1 July 2015, you will be supported to recover from your injury and return to work and life as soon as possible. Read More

Financial incentives for early claim lodgement

Employers who make a claim within five business days of being notified of an injury may be eligible for a waiver of the employer excess. Read More

Work fatalities

In the event of a compensable workplace fatality, we will provide financial support and assistance to dependent family members. Read More

Personalised claims management

Our claims agents, EML and Gallagher Bassett, will provide early assistance and personalised service that takes into consideration the specific circumstances of you and your employer. Read More

Your support team

If you are injured at work, you will be supported by a range of people to recover from your injury and return to work and life. Read More

Returning to work

If you are injured at work from 1 July 2015, and are likely to be off work for more than two weeks, your case manager may refer you to a return to work service provider to help you return to your pre-injury position or another role with alternative duties. Read More

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Assessing your injury

Before you submit a claim to receive financial support to cover medical treatment, care and support for your work injury, you will need to have your injury assessed by a doctor. Read More

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COVID-19 Notice for Whole Person Impairment Assessors

Information about the impact of COVID-19 on Whole Person Impairment Assessment for the Return to Work scheme Read More

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medical-1a-data-file-March-2022.XLSX

This document contains medical fee data for easy uploading into your system. Read More

medical-1a-fee-schedule-march-2022.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

Second-Opinion-Medicine-Referral-Form.pdf

Second Opinion Medicine referral form. Read More

medical-1a-fee-schedule-march-2022.docx

This document details the maximum fees for medical practitioner services – clinical services. Read More

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Clinical support services

clinical support services for treating medical practitioners Read More

Provider registration and payments

Providers that deliver services to workers injured at work can be paid by providing us with their EFT bank account details and/or registering with us as a service provider, depending on the services provided. Read More

Second-Opinion-Medicine-Service-Providers-.pdf

List of second opinion medicine specialists for patients with a work injury. Read More

Schedule-of-Sums-24-February-2022.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

Self-insured-expression-of-interest.docx

Expression of interest for registration as a single or group self-insured employer. Read More

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Insurance with us

ReturnToWorkSA provides insurance that protects South Australian businesses from the costs of a work injury. Read More

Schedule-of-Sums-23-February-2022.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

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Protecting your people and business from COVID-19

As we learn to live with COVID and continue to work through the challenges of new variants and outbreaks, managing the risks is important for the future of your business and safety of your people. Read More

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Employer-Education-Services-brochure-WEB.pdf

Supporting employers and Return to Work Coordinators to effectively manage recovery and return to work in their workplace. Read More

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Work Capacity Certificate

Information on what the work capacity certificate is, how it is to be used and who can complete it. Information on the Nurse Practitioner Capacity Certificate. Links to the electronic work capacity certificate and the health benefits of work. Read More

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Self-insured-valuation-of-liability-transfer-payments-guidelines.docx

Self-insured Guide to liability transfer payments Read More

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medical-1a-fee-schedule-jan-2022.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

medical-1a-data-file-Jan-2022.XLSX

This document contains medical fee data for easy uploading into your system. Read More

medical-1a-fee-schedule-jan-2022.docx

This document details the maximum fees for medical practitioner services – clinical services. Read More

Introduction Darren Smith - Employer Education Advisor

Meet Darren Smith, our new Employer Education Advisor. Darren will work alongside Houda Peters and Joanne Snape to help you achieve best practice recovery and return to work for your workplace. Read More

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Emery's recovery and return to work story

Workers share their recovery and return to work or the community stories. ReturnToWorkSA believes all injured workers, including those with a serious injury, should be provided with the same opportunities to access employment in the open labour market and experience the health benefits of work. Being employed positively impacts quality of life by providing a […] Read More

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Schedule-of-Sums-25-January-2022.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

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Impairment Assessment Guidelines consultation

Submissions received as part of consultation for the Impairment Assessment Guidelines – Second Edition. Read More

Impairment-Assessment-Guidelines-Consultation-Feedback.XLSX

Impairment Assessment Guidelines Second Edition consultation feedback submissions Read More

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Support programs

There are a number of services available to injured workers to help them recover and return to work. Read More

Medical

Research shows that being at work is generally good for a person’s health and wellbeing. The associated benefits include physical activity, social contact, daily structure and financial security. Doctors play a central role in promoting health and wellbeing during their patient’s recovery. They are vital in promoting lasting recovery and helping a worker return to […] Read More

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When an injury occurs

Information about the support you will receive through the Return to Work scheme if you are injured at work. Read More

Statement on builder collapse

Regulating self-insured

We regulate self-insured employers to ensure that they comply with their obligations outlined in the Return to Work Act 2014. Read More

Schedule-of-Sums-1-January-2022.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

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Tips for a safe and healthy festive season

With end of year celebrations, warmer weather fast approaching and the impacts of the pandemic, let’s help make sure our colleagues, family, friends – and ourselves – are equipped to have a safe and healthy festive season both at work and at home. Read More

Contact us

You can contact us by phone on 13 18 55 between 8:00am and 6:00pm Monday to Friday or email info@rtwsa.com. Read More

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Recovery and return to work plan

If you are likely to be away from work for more than four weeks, your mobile claims manager or Return to Work Coordinator will work with you and your employer to develop a recovery and return to work plan. A graduated return to work schedule may also be required. Read More

Graduated-return-to-work-schedule.pdf

If you are not able to return straight to your pre-injury duties following your workplace injury, you may need to return over a gradual period of time. This is when a graduated return to work schedule can be created. Read More

Recovery-and-return-to-work-plan.pdf

A recovery/return to work plan is to be developed if you are likely to be away from work for more than four weeks. Read More

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Return to Work scheme

The Return to Work scheme provides South Australian employers and their workers with personalised, face-to-face services and support that achieves the best possible recovery and return to work outcomes in the event of a work injury. Read More

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Freedom-of-information-Application-for-access-form-.pdf

This form should be completed for Freedom of information requests. Read More

Silicosis support

Information for workers and employers on Silicosis, an incurable and often fatal lung disease which is often caused by breathing dust containing crystalline silica. Read More

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Exercise-Physiology-management-plan.docx

Exercise Physiology Management Plan Read More

Return-to-work-coordinator-change-details-appointment-form.docx

Complete this form to appoint or change the details of your Return to Work Coordinator. All businesses in South Australia who employ 30 or more workers are required to appoint and retain a trained return to work coordinator. Read More

Schedule-of-Sums-17-November-2021.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

Tips for working with GPs and work capacity certificates

Building transparent and trusting relationships with a worker’s GP can help to avoid barriers to recovery and maintain good engagement from all parties. Read More

medical-1a-fee-schedule-1-november-2021.DOCX

This document details the maximum fees for medical practitioner services – clinical services. Read More

medical-1a-data-file-1-November-2021.XLSX

This document contains medical fee data for easy uploading into your system. Read More

medical-1a-fee-schedule-1-november-2021.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

Recapping Mental Health Month - but don’t stop now!

Mental health does not stop at the end of Mental Health Month. Now is a good time to keep the momentum going or, if you couldn’t get involved in October, to make a start. Read More

Statement on Privium Homes

Enquiries into the operations of Privium Group in NSW are currently being carried out by NSW Fair Trading. The priority is to support any impacted consumers. Fair Trading encourages any consumer who has outstanding work or funding with Privium to contact Fair Trading. Read More

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Information for people who work past retirement age

Information for people injured at work who are past retirement age at the time of their injury. Read More

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High Court ruling on significant legal case

ReturnToWorkSA applied to the High Court of Australia for special leave to appeal the Supreme Court’s decision in the matter of Summerfield. The matter was heard today and special leave was not granted by the High Court. Read More

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Endeavour Group Limited applies for a group self-insurer licence

Endeavour GroupsLimitedshas applied to the State Insurance Regulatory Authority for asgroupsself-insurer licence. Read More

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Return to Work Coordinator newsletter

Helpful tips and articles for Return to Work Coordinators. Read More

Education and professional development

Our GP education modules are designed specifically for on-site delivery at GP practices. Read More

Return-to-Work-Coordinator-training-and-operational-guidelines.docx

These guidelines assist employers to understand the requirements and functions of the return to work coordinator role Read More

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Managing-psychiatric-injuries-booklet.docx

A guide for return to work coordinators for managing psychiatric injuries. Read More

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medical-1a-data-file-15-september-2021.XLSX

This document contains medical fee data for easy uploading into your system. Read More

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medical-1a-fee-schedule.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

medical-1a-fee-schedule.DOCX

This document details the maximum fees for medical practitioner services – clinical services. Read More

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Silicosis (respirable crystalline silica)

Information and resources for treating medical practitioners on silicosis Read More

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Section-185-request-for-exchange-of-information-form-October-2021.pdf

This form should be completed by claims agents or self insured employers when they need to exchange information about a workers’ claim(s). Read More

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How to create a mentally healthy workplace

October is Mental Health Awareness Month and a great opportunity as a workplace to review what you are doing to create a mentally healthy workplace. Read More

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ReturnToWorkSA-Annual-Report-2020-21.pdf

The ReturnToWorkSA Annual Report 2020-21 highlights the achievements of the Return to Work scheme and addresses our strategic objectives. Read More

Protecting your business and people from COVID-19 – beyond the basics

Workplaces play an important role in the prevention of harm to their people and, by extension, the broader community. They are also responsible by law to keep people safe from COVID-19 at work. Read More

Alert

ReturnToWorkSA Annual Report 2020-21

The ReturnToWorkSA Annual Report 2020-21 highlights the achievements of the Return to Work scheme and addresses our strategic objectives. Read More

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ReturnToWorkSA

ReturnToWorkSA provides insurance that protects South Australian businesses and their workers in the event of a work injury. Read More

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Finity-Return-to-Work-scheme-Actuarial-Valuation-30-June-2021.pdf

Return to Work scheme Actuarial Valuation as at 30 June 2021 Read More

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ReturnToWorkSA insurer statistics

View the Return to Work scheme statistics, which provide annual statistics on employers insured under the Scheme. Read More

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Guide-to-Changes-from-the-First-to-Second-Edition-Impairment-Assessment-Guidelines.pdf

Guide to Changes from the First to Second Edition Impairment Assessment Guidelines for the Return to Work scheme Read More

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Editor training

Motor Accidents Claims - 1 October Indexation

For 1 Octobers2021sindexationsof costs and fees,spleasessee updates: Read More

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Becoming self-insured

When you apply to become self-insured, you are applying for direct responsibility and management of all work injury claims in your workplace. There are a number of things you need to do to apply for self-insurance. Read More

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Gordian RunOff Limited applies for a specialised insurer licence

Gordian RunOff Limited (Gordian) (ABN 11 052 179 647) has applied to the State Insurance Regulatory Authority for a specialised insurer licence. Read More

Job placement and support

Following a work injury, it is not always possible to resume your pre-injury position or return to the same workplace. If this is the case, your case manager may refer you to a specialist service that prepares you for gaining new employment. Read More

Healthcare and treatment

If you are injured at work, your doctor may refer you for healthcare and treatment to manage your injury independently and return to work and life as soon as possible: Read More

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Important information for impairment assessors

Important information about the assessment of injuries which occurred prior to 1 July 2015, where there has been subsequent surgery which also occurred prior to 1 July 2015. Read More

Impairment-assessment-guidelines.pdf

The Impairment Assessment Guidelines (the Guidelines) are published under subsection 22(3) of the Return to Work Act 2014 (the Act) for the purpose of assessing the degree of whole person impairment arising from a work injury that results in permanent impairment. Read More

Occupational-therapy-management-plan.docx

Occupational Therapy Management Plan Read More

Board

The ReturnToWorkSA Board is responsible for providing strategic direction to the Corporation in accordance with relevant legislation. Read More

Hays Specialist Recruitment (Australia) Pty Limited applies for a single self-insurer licence

Hays Specialist Recruitment (Australia) Pty Limitedshas applied to the State Insurance Regulatory Authority for assinglesself-insurer licence. Read More

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Impairment Assessment Guidelines Gazetted

The second edition of the Impairment Assessment Guidelines (the Guidelines) has been approved by the Treasurer and published in the South Australian Government Gazette. Read More

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Executive leadership

The Executive Leadership Team is responsible for leading ReturnToWorkSA and to deliver on our vision and goals guided by our corporate values of integrity, achievement, respect and professional excellence. Read More

Impairment-Assessment-Guidelines-Second-Edition.PDF

The Impairment Assessment Guidelines (the Guidelines) are published under the Return to Work Act 2014 (the Act) for the purpose of assessing the degree of whole person impairment arising from a work injury that results in permanent impairment. Second edition of the Impairment Assessment Guidelines. Read More

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Useful contacts

You may wish to contact one of the organisations listed on this page for advice or assistance with your work injury insurance or claim. Read More

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ReturnToWorkSA-Award-2015.pdf

ReturnToWorkSA staff are governed by the current ReturnToWorkSA Award 2015 which covers topics not in the ReturnToWorkSA enterprise agreement. Read More

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Schedule-of-Sums-19-August-2021.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

ReturnToWorkSA-Enterprise-Agreement-2021.pdf

ReturnToWorkSA Enterprise Agreement 2021 outlining terms and conditions of employment, including pay rates and leave provisions. Read More

Schedule-of-Sums-18-August-2021.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

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Free services and support

Support and services available to young workers. Read More

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Silicosis-health-screening-in-your-workplace-postcard.pdf

Silicosis health screening in your workplace – postcard. Support during the silicosis health screenings. Read More

Return-to-work-compliance-guidelines.docx

Guidelines for employers about their obligations relating to providing suitable employment for workers with an injury. Read More

Psychology-management-plan.docx

Psychology Management Plan Read More

Industry-classifications.pdf

A detailed description of all industry classifications in South Australia. Read More

Physiotherapy-practice-action-sheet.pdf

Physiotherapy practice systems action plan Read More

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Mentally healthy workplaces

A mentally healthy workplace places the same importance on both mental and physical health and safety in the workplace. Read More

Fraud

We take fraud seriously and investigate allegations of fraud to protect the integrity of the Return to Work scheme. Read More

Our regulatory role

ReturnToWorkSA is responsible for regulating the Return to Work scheme in South Australia. Our compliance and enforcement program covers a range of regulatory requirements under the Scheme and is designed to protect the integrity and fairness of the Scheme. Read More

Non-compliance

All participants of the Return to Work scheme including ReturnToWorkSA, employers and workers, must comply with their obligations under the Return to Work Act 2014. Read More

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Contact your claims agent

Contact information for ReturnToWorkSA’s claims agents Read More

Effective pain management

Pain is complex and the Biopsychosocial approach has been widely recognised which captures a variety of factors that may be contributing to the pain experience. Read More

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Return-to-Work-Services-Application-Package-20-May-2019.DOCX

This application package is for persons wishing to deliver return to work services, including: pre-injury employer services, fit for work services, restoration to the community services, and return to work assessment services. Read More

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physiotherapy-support-service-practice-visits.pdf

Physiotherapy support service practice visits – 45 minute CPD sessions at your practice. Read More

Job-placement-services-employment-placement-fee-template.pdf

Job placement services employment placement fee template. Read More

OnTrack-best-practice-management-pathway-tool.pdf

OnTrack best practice management pathway tool. Read More

Work-placement-with-a-host-organisation.docx

This document provides information on work training with a host organisation. It also contains a work training placement form and insurance coverage. Read More

Assessment services

From time to time, an injured worker may be referred to an independent medical examiner or an impairment assessor for an independent assessment of their injury. Read More

Allied health

The Return to Work scheme provides workers with non-serious injuries with reasonable and necessary medical treatment and care for up to three years. Workers with serious injuries will receive lifetime medical treatment and care. Read More

Physiotherapy-practice-systems-self-audit-tool.pdf

Physiotherapy practice systems self-audit tool for physiotherapists to use at their practice. Read More

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Mentally-healthy-workplaces-consultant-profile-Mardi-Webber.pdf

Mardi Webber is ReturnToWorkSA’s mentally healthy workplace consultant who can assist businesses in creating and maintaining a mentally healthy workplace. Read More

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Registering-for-online-services.pdf

Registering for online services – a user guide with the step by step instructions for registering for ReturnToWorkSA’s online services. Read More

Linking-an-organisation-to-your-online-services-account.pdf

Linking an organisation to your online services account – how to guide. Read More

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Medical-1A-fee-schedule-clinical-services.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

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Freedom of information statement

This statement provides information on ReturnToWorkSA’s structure and purpose and the rights of individuals to access that information under the Freedom of Information Act 1991. Read More

Medical-1A-fee-schedule-clinical-services-data-file.XLSX

This document contains medical fee data for easy uploading into your system. Read More

Medical-1A-fee-schedule-clinical-services.DOCX

This document details the maximum fees for medical practitioner services – clinical services. Read More

Access to information guide

Information about how to apply to access information from ReturnToWorkSA in accordance with the Freedom of Information Act 1991. Read More

Audiology-fee-schedule-and-policy.DOCX

Audiology fee schedule and policy Read More

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Audiology-fee-schedule-and-policy.pdf

This document details the maximum fees for audiology services. Read More

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Impairment assessment

If a worker is injured and their injury is likely to result in a permanent impairment, they may be referred to an accredited impairment assessor by their case manager. Read More

ReturnToWorkSA and COVID-19

We understand that many employers have questions about COVID-19. To provide you with relevant and up to date information, we have collated a range of reputable resources to help you better understand COVID-19, maintain a safe and healthy workplace, and support your staff throughout this uncertain and anxious time. Read More

Our service commitments

Our service standard commitments outline what you can expect when you engage with us and our claims agents. They provide information on how we will deliver on the 11 service standards set out in the Return to Work Act 2014. Read More

Claims

The Return to Work scheme delivers early intervention and personalised support to people who are injured at work and their employers. Read More

Audiology-fee-schedule-data-file.XLSX

Audiology fee schedule data file Read More

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Creating a mentally healthy workplace

Information for businesses about how to create a mentally healthy workplace, the areas of focus and the critical success factors involved. Read More

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Medical-fee-schedule-1A-clinical-services.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

Medical-fee-schedule-1A-clinical-services.DOCX

This document details the maximum fees for medical practitioner services – clinical services. Read More

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Home

ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More

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Section-185-request-for-exchange-of-information-form.pdf

This form should be completed by claims agents or self insured employers when they need to exchange information about a workers’ claim(s). Read More

Section-180-application-for-access-form.pdf

This form should be completed by workers or their representatives when they wish to access details about their claim. Read More

Return-to-work-services-performance-monitoring-framework.pdf

Return to Work Services Provider Performance Monitoring Framework Read More

New approval process for allied health practitioners

Thesworkers compensation guidelines for the approval of treating allied health practitioners have been updated, following a review. The guidelines apply to accredited exercise physiologists, chiropractors, counsellors, osteopaths, physiotherapists and psychologists. Read More

Workplace education

In order to achieve good recovery and return to work outcomes, mangers and leaders, co-workers and teammates all need to play a supportive role. Read More

Tools and resources

Tools and resources available to download and use by Return to Work Coordinators and employers. Read More

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Employer education and support

Employers play a key role in supporting a worker’s recovery and return to work. ReturnToWorkSA is committed to providing employers and Return to Work Coordinators with support services to help effectively manage work injuries and achieve great return to work outcomes for their workplaces. Read More

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Skill building workshops and webinars

Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops. Read More

Pre-recorded webinars

Skill building webinars for Return to Work Coordinators. Read More

Access information

You can apply under FOI application for access to information held by ReturnToWorkSA. People with a work injury and their legal representatives can also apply to access information about their claim. Read More

Return to Work Coordinator certification training

Return to Work Coordinator training and certification is available through approved providers. Read More

Return to Work Coordinators

Return to Work Coordinators play a pivotal role in supporting workers and employers following a work injury. Read More

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Schedule-of-Sums-1-July-2021.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

Register for cover

If you operate a business in South Australia that employs workers, it’s likely you will need to register with ReturnToWorkSA. You can do this easily online. Read More

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Provider-performance-reports-provider-quick-reference-guide.pdf

These reports provide understandable and defined measures of service provider performance, linking reported metrics with return to work outcomes. Read More

Early intervention and prevention of chronic pain

Most would agree that prevention is better than cure. The below screening tools can provide assistance to identify those patients at highest risk. Read More

remuneration-guide.docx

This guide provides information on what should be included in your remuneration calculations. Read More

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Support and benefits

If your claim is accepted you may be eligible for support and benefits to help you to recover and return to work. This may include a lump sum payment. Read More

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Serious-injury-support-Our-comitment-to-you.pdf

Serious injury support – our commitment to you Read More

Serious injury support

All injured workers, including those with a serious injury, should be provided with the same opportunities to access employment in the open labour market and experience the health benefits of work. Read More

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Home

ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More

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eWCC-RTWSA-User-Guide-2021-MD-Users-V1.pdf

This guide has been created to outline how the Work Capacity Certificate form will be accessed and the new features and functionalities available to medical practitioners. Read More

eWCC-RTWSA-User-Guide-2021-Genie-V1.pdf

eWCC User Guide Genie Read More

Medical-fee-schedule-1A-clinical-services-data-file.XLSX

This document contains medical fee data for easy uploading into your system. Read More

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eWCC-RTWSA-User-Guide-2021-BP-Users-V1.pdf

This guide has been created to outline how the Work Capacity Certificate form will be accessed and the new features and functionalities available to medical practitioners. Read More

Performance Monitoring

Return to Work Service Providers are important in supporting recovery and return to work. Performance monitoring is utilised by ReturnToWorkSA to support durable, desirable and affordable scheme outcomes where return to work services are required. Read More

Return-to-work-services-fee-schedule.pdf

This document details the maximum fees for return to work services. Read More

FOI disclosure log

Freedom of Information disclosure log. Read More

Fees and charges

This page details the fees and charges applicable to Freedom of Information requests. Read More

Freedom-of-information-Application-for-access-form-June-2021.pdf

This form should be completed for Freedom of information requests. Read More

Private-hospital-fee-calculator-2021-22.XLS

Private hospital fee calculator Read More

Public-hospital-fee-calculator-2021-22.XLS

Public hospital fee calculator Read More

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Return-to-work-services-conditions-of-approval-.pdf

Conditions of Approval for approved return to work service providers Read More

Independent-medical-examiners-Agent-referred-fee-schedule.DOCX

This document details the maximum fees for Independent medical examiners (Agent referred) services. Read More

Independent-medical-examiners-Agent-referred-fee-schedule.pdf

This document details the maximum fees for independent medical examination (agent referred) services. Read More

Report fraud and non-compliance

Use this form to report fraud or non-compliance. Read More

Apprentice-safety-checklist-web.pdf

Make safety part of every day with this safety checklist for apprentices. Read More

Osteopathy-fee-schedule-and-policy.pdf

This document details the maximum fees for osteopathy services. Read More

Occupational-therapy-fee-schedule-and-policy.pdf

This document details the maximum fees for occupational therapy services. Read More

Exercise-physiology-fee-schedule-and-policy.pdf

This document details the maximum fees for Exercise Physiology services. Read More

Physiotherapy-fee-schedule-and-policy.pdf

This document contains the maximum fees for physiotherapy services. Read More

Psychology-fee-schedule-and-policy.pdf

This document contains the maximum fees for psychology services. Read More

Psychology-fee-schedule-and-policy.DOCX

This document details the maximum fees for psychology services. Read More

Exercise-physiology-fee-schedule-and-policy.DOCX

This document details the maximum fees for exercise physiology services. Read More

Chiropractic-fee-schedule-and-policy.DOCX

This document details the maximum fees for chiropractic services. Read More

Osteopathy-fee-schedule-and-policy.DOCX

This document details the maximum fees for osteopathy services. Read More

Chiropractic-fee-schedule-and-policy.pdf

This document details the maximum fees for chiropractic services. Read More

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Your-work-injury-insurance-booklet.pdf

Work injury insurance information about insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More

Pay your premium

We provide employers with a number of payment options including direct debit, credit card, BPAY and cheque. Read More

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ReturnToWorkSA-Skill-Building-Program-2021-22.pdf

Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops. Read More

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Survey findings 2021

What we learned from the 2020-21 Return to Work Coordinator survey and what’s new in 2021-22. Read More

ReturnToWorkSA-Skill-Building-Program-2021-22-WEB.pdf

Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops. Read More

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Private-hospital-fee-schedule.DOCX

This document details the maximum fees for private hospital services. Read More

Private-hospital-fee-schedule.pdf

This document contains the maximum fees for private hospital services. Read More

Private-hospital-data-file.XLSX

This document contains private hospital fee data for easy uploading into your system. Read More

Public-hospital-fee-schedule.DOCX

This document details the maximum fees for public hospital services. Read More

Introducing Joanne Snape - Employer Education Advisor

Meet Joanne Snape, Employer Education Advisor. Jo will help you to achieve best practice recovery and return to work for your workplace. Read More

Self-insured employers in South Australia

List of private self-insured registrations in South Australia. Read More

Physiotherapy-fee-schedule-data-file.XLSX

This document contains physiotherapy fee data for easy uploading into your system. Read More

Occupational-therapy-fee-schedule-and-policy.DOCX

This document details the maximum fees for occupational therapy services. Read More

Physiotherapy-fee-schedule-and-policy.DOCX

This document details the maximum fees for physiotherapy services. Read More

Speech-pathology-fee-schedule-data-file.XLSX

This document contains speech pathology fee data for easy uploading into your system. Read More

Psychology-fee-schedule-and-policy-1-July-2021.docx

This document details the maximum fees for psychology services. Read More

COVID-19-medical-practitioner-telehealth-fee-items.XLSX

Data file containing fee items relating to COVID-19 telehealth Read More

COVID-19-allied-health-practitioner-telehealth-fees-items.XLSX

This document contains COVID-19 telehealth fee data for allied health services. Read More

Speech-pathology-fee-schedule-and-policy.DOCX

This document details the maximum fees for speech pathology services. Read More

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Psychology-fee-schedule-data-file.XLSX

This document contains psychology fee data for easy uploading into your system. Read More

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Impairment-Insider-June-2021.pdf

Impairment Insider – Issue 8, June 2021. Catch up on the latest news relating to impairment assessment. Read More

Impairment assessor news and resources

A central source of news and resources for accredited Whole Person Impairment assessors to deliver services consistent with the Impairment Assessment guidelines, the Accreditation scheme and the Return to Work Act 2014. Read More

Home

ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More

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Industry-premium-rates-2021-22.docx

Industry premium rates for South Australia for the 2021-22 financial year. Read More

Labour hire and group training

Labour hire and GTOs can login to our online SAIC search facility to look up relevant industry classifications related to their host employer. Read More

Industry classifications and rates

We use an industry based classification system to assign an appropriate classification for each employer location, based on predominant business activity. This system is called the South Australian Industry Classification (SAIC) system. Read More

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Premium calculations

Our premium system features a simple premium calculation formula that is easy to understand and rewards employers that have a positive claims cost performance. Read More

Worksite assessment

A worksite assessment may be undertaken by a medical expert at your workplace to ensure a safe and suitable return to work occurs. Read More

Report an injury or make a claim

To make a work injury claim or a workers compensation claim in South Australia call your claims agent as soon as possible EML 1800 688 825 or Gallagher Bassett 1800 774 177 Mon to Fri 8:30am to 5:00pm. Read More

Your premium explained

Information on how your work injury insurance premium is calculated, including examples. Read More

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Key premium dates

Key dates for employers to complete their employer remuneration return. Read More

What is remuneration

Remuneration includes all amounts paid or payable to or for the benefit of a worker during a premium period. It is not just wages or salary that you need to include in your employer remuneration return. Read More

Employer remuneration return

To help us to accurately calculate your insurance premium you need to provide us with an employer remuneration return by 15 September each year. Read More

ReturnToWorkSA and the Coronavirus (COVID-19)

We understand that many employers have questions about COVID-19. To provide you with relevant and up to date information, we have collated a range of reputable resources to help you better understand COVID-19, maintain a safe and healthy workplace, and support your staff throughout this uncertain and anxious time. Read More

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Video resources

This page includes video for young workers. Read More

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Information for employers

Information for employers with young workers to help you keep them safe at work. Read More

Coordinator training

Return to Work Coordinator training and certification is available through approved providers. Read More

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Mental health coaching for small business owners

Small business owners (sole traders or those with 20 or less employees) will have access to free, evidence-based mental health coaching services under a Beyond Blue initiative backed by the Federal Government. Read More

Online services FAQs for providers

Frequently asked questions for providers about using our online services. Read More

Online services FAQs for employers

Online services FAQs for employers Read More

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Direct debit service agreement

Direct debit service agreement for employers who have chosen to pay their premium via direct debit. Read More

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Claims data provision guide for new applicants

This claims data provision guide outlines the data provision requirements a new applicant should consider in preparation for registration as a self-insured employer. Read More

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Contact Details

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Electronic Work Capacity Certificate (eWCC)

Information on the electronic work capacity certificate and how it can be submitted using various practice management software. Read More

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Average premium rate increase

Despite improving return to work performance in 2020-21, a higher number of claims are meeting the serious injury threshold than expected. The additional support and services provided to this group significantly increase Scheme costs. With increased cost pressure it is now necessary to increase the average premium rate to 1.70% for 2021-22. Read More

Simple steps to safety self audit tool results

Simple steps to safety self audit tool results : 905941

Employer and worker obligations

Obligations of the person injured and their employer to achieve the best recovery and return to work outcomes. Read More

Simple steps to safety self audit tool results

Schedule-of-sums.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

Food Investment Pty Ltd (George Weston Foods) applies for a group self-insurer licence

Food Investments Pty Ltd (George Weston Foods) has applied to the State Insurance Regulatory Authority for a group self-insurer licence which will also cover the following wholly owned employing subsidiaries: Read More

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World Day for Safety and Health at Work and Workers' Memorial Day

This World Day for Safety and Health at Work and Workers’ Memorial Day we remember those who have died from a work related injury or illness and look at how we can create healthy, safe and thriving workplaces to reduce the risk of future work-related injuries and illnesses. Read More

Consultation opens on insurance options for food delivery riders

The NSW Government has today commenced consultation on potential personal injury insurance arrangements for food delivery riders injured or killed at work. Read More

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Retro-paid-loss-criteria-terms-and-conditions-2021-22.pdf

Retro-paid loss arrangement 2021-22 criteria terms and conditions Read More

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Retro-paid-loss-application-form-group-2021-22.DOCX

Retro-paid loss (RPL) application form for group of employers Read More

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Retro-paid-loss-application-form-single-2021-22.DOCX

Retro-paid loss (RPL) application form single Read More

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Retro-paid loss arrangement

Retro-Paid Loss (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Employers with little to no claims costs can experience greater discounts than under the ReturnToWorkSA premium system. Read More

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Post-Surgical-Support-Service-flyer.pdf

Our Post-Surgical Support Program is available to help injured workers manage and address these variables to ensure the best possible recovery and rehabilitation. Read More

Speech-Pathology-management-plan.docx

Speech Pathology Management Plan Read More

clinical-framework-guidelines.pdf

Clinical Framework for the Delivery of Health Services are intended to support healthcare professionals in there treatment of an injury. They have been established to ensure treatment is goal orientated, evidence based and clinically justified. Read More

Finity-Scheme-Actuarial-Valuation-Public-Release-31-December-2020.PDF

ReturnToWorkSA Scheme Actuarial Valuation as at 31 December 2020. Read More

Non-medical

Sometimes non-medical services like remedial massage and aquatic or gymnasium facilities will form part of a worker’s treatment plan. Read More

Allied health - training and events

ReturnToWorkSA offers free training events for allied health professionals to help you stay up to date with best practice work injury management. Read More

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Return-to-work-coordinator-injury-pack.docx

The return to work coordinator injury pack which contains tools and resources to assist in the return to work process. Read More

Summary-on-Measurements-in-Radiography-RANZCR-2018.pdf

Summary paper on Measurements in Radiography by the Royal Australian and New Zealand College of Radiologists, Faculty of Clinical Radiology. Read More

Independent examinations

Independent medical examinations are conduct by independent medical specialists registered with the Australian Health Practitioners Regulation Agency. Read More

osteopathy-fee-schedule.DOCX

This document details the maximum fees for osteopathy services. Read More

Mentally-healthy-workplaces-areas-of-focus-and-critical-success-factors.pdf

Discusses the areas of focus and critical success factors to creating a mentally healthy workplace. Read More

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Electronic-work-capacity-certificate-steps-to-launching.pdf

Steps to launching an electronic Work Capacity Certificate quick guide. Read More

Explain pain

Pain can be complex and can be present, absent, increased or decreased depending upon a variety of factors in addition to what might be going on in the tissues of the body. Read More

Working with the treating team

It is vital that the treating team communicate given the importance of adopting a biopsychosocial approach. Management plans represent a great opportunity to communicate this information to other important stakeholders Read More

Pain management tools

There are multiple tools available to assist health practitioners manage patients with a chronic or persistent pain problem. Read More

physiotherapy-fee-schedule-1-july-2020.DOCX

This document details the maximum fees for physiotherapy services. Read More

Chiropractic-management-plan.docx

The Chiropractic Management Plan, June 29. 2018. Read More

Pain management

Chronic pain is a big problem in Australia and around the world. Chronic pain is the third most costly health condition following cardiovascular disease and musculoskeletal conditions (also associated with pain) (Pain Australia 2019). Read More

osteopathy-fee-schedule-1-july-2020.pdf

This document details the maximum fees for osteopathy services. Read More

chiropractic-fee-schedule-1-july-2020.DOCX

This document details the maximum fees for chiropractic services. Read More

Submitting an invoice

Quick guide to submitting an invoice to ReturnToWorkSA for medical providers. Read More

Self-insured-registration-and-evaluation-practice-guideline.DOCX

This document describes the process for administering self-insured evaluations. Read More

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Service providers

ReturnToWorkSA pays for reasonable and necessary health and return to work services provided to people who have been injured at work to help them recover from their injury and return to work as soon as possible Read More

Survey: Understanding customer experience in workers compensation and CTP repeat survey 2

The State Insurance Regulatory Authority (SIRA) is conducting a repeat survey with selected claimants to better understand the customer experience and recovery of people who have made either a workers compensation or compulsory third party (CTP) insurance claim. Read More

Survey: Understanding customer experience in workers compensation and CTP

The State Insurance Regulatory Authority (SIRA) is conducting a survey to better understand the customer experience and recovery of people claiming workers compensation and compulsory third party (CTP) insurance. Read More

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Tools and resources for a mentally healthy workplace

There are a range of free tools and resources available for businesses to assist in creating and maintaining a mentally healthy workplace. Read More

My claim app

My Claim Worker App including its features and how to download. Read More

Indexation of weekly statutory benefits in motor accident claims – 1 April 2021

Weekly statutory benefits payable under thesMotor Accident Injuries Act 2017 must be indexed on 1 April each year. Read More

Retro-Paid-Loss-fact-sheet.pdf

Retro-Paid Loss Arrangement (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Read More

Webinars

Skill building webinars for Return to Work Coordinators. Read More

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Approved return to work services providers

Information on how to apply to become a Return to work service provider in South Australia. Read More

SBW-full-calendar-20-21-A4-Web-Autumn.pdf

Skill building workshop full calendar 2020-21. Upskill your workplace in workplace mental health and return to work. Read More

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Medical-fee-schedule-1A-clinical-services-last-updated-1-March-2021.pdf

This document details the maximum fees for medical practitioner services – clinical services. Read More

Fee schedules

Download fee schedules for allied health, hospital, medical and return to work service providers. Read More

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Medical-fee-schedule-1A-clinical-services-updated-1-March-2020.docx

This document details the maximum fees for medical practitioner services – clinical services. Read More

medical-1a-data-file-1-march-2021.XLSX

This document contains medical fee data for easy uploading into your system. Read More

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spinal-imaging-in-asymptomatic-patients.pdf

Estimated percentage of degeneration in spinal imaging in asymptomatic patients. Read More

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Arabic

Information about the Return to Work scheme in Arabic. Read More

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Changes to handling of claim disputes and complaints about insurers from 1 March 2021

The newsPersonal Injury Commission and Independent ReviewsOfficescommencesoperationssfroms1 March 2021. This will change the way workers compensation and CTP claim disputessand complaints about insurers aresmanaged. Read More

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Will you send me a hard copy remittance advice?

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Can I reconcile a payment online?

In my employer remuneration return, which workers need to be included in the total number of workers?

What browser should I use?

How do I set notifications and preferences?

Schedule-of-Sums-25-February-2021.docx

The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More

Can I change my password?

How do I check if my patient has a current claim?

How can I update my user profile?

How do I add another organisation to my account?

How do I change my organisation?

How do I add another organisation to my account?

Can I reset my password if I forget it?

Impressive results in workplace trial of Beyond Blue’s NewAccess coaching service (News)

01 November 2019 Comcare’s trial of NewAccess has achieved a 78% recovery rate. Read More

Next steps with the Collaborative Partnership (News)

29 October 2019 Key decision makers have come together in Canberra to discuss the future of the Collaborative Partnership. Read More

WHS Act penalty after army cadet injured (Media release)

10 March 2020 The Department of Defence has been convicted and fined $300,000 after a Sydney high school student was seriously injured during an army cadet camp. Read More

Charges over injuries at Campbell Barracks (Media release)

13 June 2019 Three companies have been charged over two separate incidents that caused injuries to workers during the redevelopment of Perth’s Campbell Barracks. Read More

Empowering people with a health condition or disability (News)

16 December 2020 The latest research from the Collaborative Partnership aims to improve work participation for people with a health condition or disability. Read More

Beta Comcare website released – tell us what you think (News)

25 February 2020 We need your help to test the Beta version of the new Comcare website. Read More

Joining industry leaders at the Injury and Disability Schemes Seminar (News)

11 November 2019 Natalie Bekis, our GM Strategic Partnerships and Engagement will present at the Actuaries Institute of Australia’s Injury & Disability Schemes Seminar. Read More

Help us navigate current and emerging workplace disruptors (News)

27 November 2019 It is critical that we forge powerful research partners that help us understand and anticipate future challenges. Read More

New guidance for labour hire (News)

11 November 2019 Safe Work Australia have published “Labour hire: duties of persons conducting a business or undertaking”. Read More

Updated Claims Assessment and Medical Assessment Guidelines (1999 CTP Scheme)

The newsClaims Assessment and Medical Assessment Guidelinessapplicable to the 1999 Compulsory Third Partys(CTP)sScheme havesbeen publishedsonsthe SIRA website and NSW Government Gazette: Read More

Survey: Understanding customer experience in workers compensation and CTP – qualitative research

The State Insurance Regulatory Authority (SIRA) is conducting qualitative research with selected claimants to better understand the customer experience and recovery of people who have made either a workersscompensation or compulsory third party (CTP) insurance claim. Read More

Changes to workers compensation surgical fees

SIRA has advised surgeons and relevant medical groups of planned changes to surgical fees in the NSW workers compensation scheme. The proposed change will bring surgical fees in workers compensation in line with AMA rates and fees paid in the CTP scheme, while still being among the highest of all Australian jurisdictions. Read More

Comfort DelGro Corporation Australia Pty Ltd applies for a group self-insurer licence

Comfort DelGro Corporation Australia Pty Ltd, (‘Comfort DelGro’) has applied to the State Insurance Regulatory Authority for a group self-insurer licence which will also cover the following wholly owned employing subsidiaries. Read More

Register now for Occupational noise induced hearing loss and audiometry webinar

The John Walsh Centre for Rehabilitation Research (JWCRR)swas commissioned tosundertakesa rapid review of evidence relating to best practice diagnosis and treatment of noise-induced hearing loss. The review also looked at how compensation schemes might best measure the outcomes for ONIHL claims. Read More

Towards the PIC Edition 4 - October 2020 has been released

This edition includes details on: Read More

Towards the PIC Edition 3 - October 2020 has been released

This newsletter includes information on the following appointments to the Personal Injury Commission: Read More

Towards the PIC Edition 5 - November 2020 has been released

This edition includes details on: Read More

B.I.C. Services Pty Limited applies for a self-insurer licence

B.I.C. Services Pty Limited, (‘BIC’) has applied to the State Insurance Regulatory Authority for a self-insurer licence. Read More

New Personal Injury Commission passes Parliament

The NSW Government will deliver a new one-stop shop Personal Injury Commission (PIC) to simplify the dispute resolution system for injured road users and workers who make a compensation claim, following its approval today by NSW Parliament. Read More

Motor Accidents Compensation Regulation 2020

ThesMotor Accidents Compensation Regulation 2020 comes intoseffect froms1 September 2020sand appliessto claims made prior to 1 December 2017. Read More

An update on the Personal Injury Commission from President Gerard Phillips - appointments to date

The Personal Injury Commission (PIC) legislation was passed by the NSW Parliament on 5 August 2020.ssIt was assented to on 11 August with an establishment date of 1 March 2021. Read More

Towards the PIC - Edition 2 September 2020 has been released

This newsletter includes information on the following appointments to the Personal Injury Commission: Read More

Motor Accident Claims – 1 October Indexation

For 1 Octobers2020sindexationsof costs and fees,spleasesseesbelow updates: Read More

Register now for Better pain management approaches webinar

The John Walsh Centre for Rehabilitation Research (JWCRR) completed a rapid review of recent studies to identify best practicesinsthe management ofschronicspain in a compensable population. Read More

Application for expansion of a specialised insurer licence – Guild Insurance Limited

Guild Insurance Limited (‘Guild’) has applied to the State Insurance Regulatory Authority to expand its Defined Industry to include the early learning sector. Read More

New Personal Injury Commission a step closer

The NSW Government has introduced a Bill to establish a one-stop shop Personal Injury Commission (PIC), to simplify the dispute resolution system for injured road users and workers who make a compensation claim. Read More

New benefits for injured workers

Injured workers will be eligible for two new benefits that provide further support for them to return to work. Read More

Application for renewal of a specialised insurer licence – Guild Insurance Limited

The Licensing framework for specialised insurers requires SIRA to provide notification on its website when an application to renew an existing licence is received. Read More

More benefits to support injured workers

Minister for Innovation and Better Regulation Victor Dominello today announced further changes to the state’s workers compensation regulations, which boosts benefits for injured workers to assist in their recovery and return to work. Read More

State Insurance Regulatory Authority Board members appointed

The inaugural Board of the State Insurance Regulatory Authority (SIRA) has been appointed by NSW Minister for Innovation and Better Regulation Victor Dominello. Read More

Public consultation on the review of self-insurer arrangements

The NSW State Regulatory Insurance Authority (SIRA) has released an Issues Paper for public comment as part of a review into workers compensation self-insurance licensing arrangements in NSW. Read More

New regulation benefits injured workers

The NSW State Insurance Regulatory Authority has announced changes to workers compensation that will benefit thousands of injured workers who need to make a further claim for lump sum compensation for permanent impairment. Read More

Consultation on new return to work arrangements

The NSW State Insurance Regulatory Authority (SIRA) today opened public consultation for proposed changes to better support the state’s injured workers to return to work. Read More

Review of legal costs for work capacity decisions

Minister for Innovation and Better Regulation Victor Dominello today opened a public consultation to help inform the NSW Government’s position on the regulation of legal costs related to work capacity decision reviews for injured workers. Read More

Certainty and fairness for injured workers

The NSW Government will make a new regulation to enable injured workers in NSW, who made a claim for lump sum compensation before 19 June 2012, to make one further claim if their condition significantly deteriorates. Read More

Reforms to benefit injured workers

Minister for Innovation and Better Regulation Victor Dominello today announced that several reforms for injured workers would commence from 16 October. Read More

Workers compensation reforms take effect

Minister for Finance, Services and Property Dominic Perrottet and Minister for Innovation and Better Regulation Victor Dominello today announced the State Insurance and Care Governance Act 2015 comes into effect on 1 September 2015. Read More

$1M partnership sees paralympians mentor injured workers, accident victims

NSW Minister for Finance, Services and Property, Dominic Perrottet today announced a new $1 million partnership with the Australian Paralympic Committee (APC) that will see Paralympians mentoring young people seriously injured at work or on the road. Read More

Finalists announced in inaugural industry awards

WorkCover NSW CEO Vivek Bhatia today announced the finalists in a new industry awards program that recognises superior service within the NSW Workers Compensation Scheme. Read More

Injured workers and businesses the winners as workers compensation laws pass

NSW Minister for Finance, Services and Property Dominic Perrottet today welcomed the passage through Parliament of the Workers Compensation Amendment Bill 2015 and the State Insurance and Care Governance Bill 2015. Read More

$1BN Insurance reform package puts the customer at the centre

NSW Minister for Finance, Services and Property Dominic Perrottet today announced a $1 billion workers compensation reform package in a win for injured workers, employees and business across the State. Read More

New online tool assists business with workers compensation queries

NSW Minister for Finance, Services and Property Dominic Perrottet today announced a new interactive self-service resource that provides NSW businesses with information on their workers compensation arrangements. Read More

Preliminary customer survey results for NSW workers compensation system

Minister for Finance, Services and Property Dominic Perrottet today announced the preliminary results of a comprehensive survey of injured workers focusing on their experiences with the NSW workers compensation system. Read More

WorkCover hosts first injured workers forum

NSW Minister for Finance, Services and Property, Dominic Perrottet today attended an Injured Workers Forum in Sydney to hear directly from injured workers about their experiences with the workers compensation system. Read More

Workers Compensation Regulation - Notice No 2015/01

The Regulator’s position in relation to the management of section 66 Further Loss Claims is as follows: Read More

COVID-19: Dispute Resolution Service new approach to medical asssesments

DRS is adapting to COVID-19 with new approaches to medical disputes procedures consistent with the requirements of the Motor Accidents Compensation Act 1999 (1999 scheme), the Motor Accidents Injuries Act 2017 (2017 scheme)sand relevant guidelines. Read More

Postgrad scholarships awarded to insurance high-performers

Five insurance industry professionals have been awarded scholarships in the 2015 round of WorkCover’s Personal Injury Management Scholarships Program, Executive Director of WorkCover Insurance, John Nagle, announced today. Read More

Fraud sentences send a clear message

The Minister for Finance and Services Greg Pearce said today sentences handed down to two people for WorkCover fraud worth almost $35,000 send a clear message that this type of deceit will not be tolerated. Read More

Workers compensation changes underway

The Minister for Finance and Services Greg Pearce today announced the Implementation Plan for the Government’s new Worker’s Compensation reforms. Read More

New WorkCover benefits flow through

Substantially increased weekly benefits will be available from today for 940 men and women who have been seriously injured at work, Minister for Finance and Services Greg Pearce announced today. Read More

Free legal support for workers compensation disputes

Minister for Finance and Services Greg Pearce today announced the establishment of a new legal assistance and review service offering a free, independent and quick process to resolve disputes between injured workers and insurers. Read More

Encouraging result from WorkCover reforms

The Minister for Finance and Services Greg Pearce has announced recent reforms to the Workers Compensation Scheme are already producing benefits. Read More

Returning to work made easier

NSW Minister for Finance and Services, Greg Pearce announced today that the NSW Government had introduced a raft of new initiatives to help injured workers return to work. Read More

Helping injured workers get back to work

Minister for Finance and Services Greg Pearce says from today, more is being done to help injured workers get back to work sooner. Read More

Further premium cuts on the way for business as WorkCover returns to surplus

NSW Premier Barry O’Farrell and Minister for Finance and Services Andrew Constance today announced a further reduction to WorkCover premiums while confirming the scheme is now back in the black for the first time since 2008. Read More

Insurance premiums deferred for bushfire effected businesses

The NSW Government has today announced the deferral of workers compensation insurance payments for businesses affected by the bush fire crisis. Read More

All workers on s457 visas entitled to workers comp

WorkCover is reminding businesses about their obligations to provide workers compensation policies for employees working under a section 457 visa. Read More

NSW government cuts workers comp red tape for medium and large businesses

WorkCover is seeking to adopt the same incentives for medium and large employers that successfully improved safety and reduced red tape for small employers, Finance Minister Dominic Perrottet and Small Business Minister John Barilaro said today. Read More

Help us improve the Certificate of Capacity

If you are an employer or return to work coordinator who has been involved in the management of a workplace injury in the last eight months, then we would like to hear from you. Read More

Review of workers compensation scheme underway

Minister for Finance and Services Dominic Perrottet today announced that the NSW Government hasscommissioned an independent review of the 2012 amendments to the workers compensation system. Read More

More premium cuts on the way for business

NSW Treasurer Andrew Constance and Minister for Finance and Services DominicsPerrottet today announced a further reduction to WorkCover premiums as part of thesNSW Liberals & Nationals Government’s commitment to make the scheme both fairsand sustainable. Read More

Workers benefit from NSW Government's sound financial management

NSW Minister for Finance & Services Dominic Perrottet today announced several enhancementssto the 2012 Worker’s Compensation Scheme reforms to better support injured workers returning toswork. Read More

Workers compensation report recomends responsible approach

NSW Minister for Finance and Services, Dominic Perrottet, today said that the findings of asstatutory review of the 2012 amendments to workers compensation in NSW show that soundsfinancial management is needed for the Scheme to remain sustainable. Read More

Workers comp reforms a big win for small business

Small business employers and workers have greatly benefited from changes to the workersscompensation scheme, which have made NSW a safer and more productive place to work,sFinance and Services Minister Dominic Perrottet and Small Business Minister John Barilarosconfirmed today. Read More

NSW Workers compensation scheme agents announced

WorkCover CEO, Vivek Bhatia today, announced the scheme agents that will enter into a new contract to provide claims and policy services on behalf of the Nominal Insurer in the NSW workers compensation scheme. Read More

COVID-19 Legislative Amendment (Emergency Measures) Act 2020 has been passed by Parliament

COVID-19 Legislative Amendment (Emergency Measures) Act 2020 has been passed by Parliament on the 24 March 2020. This Act includes changes to the Workers Compensation Act 1987 and the Motor Accident Injuries Act 2017 to relieve pressure on general practitioners and the overall health system during the COVID-19 pandemic. Read More

Indexation of weekly statutory benefits in motor accident claims – 1 April 2020

Weekly statutory benefits payable under the Motor Accident Injuries Act 2017 must be indexed on 1 April each year. Read More

Applications are now open for injury management consultants in the workers compensation system and authorised health practitioners in the CTP scheme

SIRA has finalised the approval and regulatory frameworks for injury management consultants (IMCs) working in the workers compensation system and authorised health practitioners (AHPs) working in the CTP scheme. Read More

SIRA commences audits of weekly payments to injured workers and directs icare to take action

On 27 February 2020 SIRA was notified by icare that errors have been detected in weekly payment calculations in a sample of closed Nominal Insurer workers compensation claims. Read More

Customer Service principles for insurers

The NSW Government is raising the bar on customer service for people making a CTP or workers compensation claim, with new Customer Service Conduct principles for insurers released today by the State Insurance Regulatory Authority. Read More

Return to work coordination online training now available

All 14 modules for thessreturn to work coordination online training aresnow available. Read More

Cutting costs for NSW drivers

Groundbreaking new rules will give the NSW Government the power to claw back excessive insurer profits from Compulsory Third Party (CTP) insurance and return the money to motorists through cheaper Green Slips. Read More

PIAWE reforms start next month

A worker’s pre-injury average weekly earnings (PIAWE) will be easier to calculate and understand for workers injured on or after 21 October 2019, when reforms take effect. Read More

Indexation of maximum fees and costs for legal and medico-legal services from 1 October 2019

The maximum costs for legal services and maximum fees for medico-legal services have been indexed in line with inflation for the period starting 1 October 2019. Read More

Increasing transparency and accountability in the workers compensation scheme

The Hayne Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, and the more recent APRA Capability Review, made a series of recommendations regarding transparency of regulatory action. Read More

Claims management guide: a one-stop-shop for claims handling information

The State Insurance Regulatory Authority (SIRA) has launched an online platform to help people understand how workers compensation claims should be handled. Read More

Proposed changes to dispute resolution systems announced

The NSW Government has endorsed proposed reforms to simplify the dispute resolution system for injured road users and workers who make a compensation claim. Read More

Injured road users and workers to benefit from dispute resolution changes

The NSW Government has endorsed reforms that simplify the dispute resolution system for injured road users and workers who make a compensation claim. Read More

New hotline for employers

Employers now have a more direct line to our customer service team. Read More

SIRA puts uninsured employers on notice

The State Insurance Regulatory Authority has issued more than 50 fines to employers that don’t have the right workers compensation insurance. Read More

Insurers asked to strengthen focus on customer service for injured people

The State Insurance Regulatory Authority is raising the bar on customer service for people making a CTP or workers compensation claim. Read More

Helpful tool will assist small business

A new online tool is making it easier for small business to learn about their workers compensation obligations and find out what to do when a worker is injured. Read More

Updated Claims Assessment and Medical Assessment Guidelines (1999 CTP Scheme)

The newsClaims Assessment and Medical Assessment Guidelinessapplicable to the 1999 Compulsory Third Partys(CTP)sScheme havesbeen publishedsonsthe SIRA website and NSW Government Gazette: Read More

Survey: Understanding customer experience in workers compensation and CTP – qualitative research

The State Insurance Regulatory Authority (SIRA) is conducting qualitative research with selected claimants to better understand the customer experience and recovery of people who have made either a workersscompensation or compulsory third party (CTP) insurance claim. Read More

Changes to workers compensation surgical fees

SIRA has advised surgeons and relevant medical groups of planned changes to surgical fees in the NSW workers compensation scheme. The proposed change will bring surgical fees in workers compensation in line with AMA rates and fees paid in the CTP scheme, while still being among the highest of all Australian jurisdictions. Read More

Submissions to the Compliance and Performance Review of the Nominal Insurer close

SIRA’s Compliance and Performance Review of the Workers Compensation Nominal Insurer has attracted significant interest from employers, workers and industry stakeholders. Read More

New Standards of Practice for managing psychological injury claims

SIRA has amendedsthesStandards of practice: Expectations for insurer claims administration and conduct (Standards) to include a new Standardsforsthe management of psychological injury claimss(Standard 33) which will take effect froms1 March 2021. Read More

Guidance for workers reaching the end of their medical entitlement period

Some workers will soon reach the end of their entitlement period to claim medical benefits through the NSW workers compensation system. Read More

Towards the PIC Edition 5 - November 2020 has been released

This edition includes details on: Read More

B.I.C. Services Pty Limited applies for a self-insurer licence

B.I.C. Services Pty Limited, (‘BIC’) has applied to the State Insurance Regulatory Authority for a self-insurer licence. Read More

Indexed adjustments to workers compensation benefits from 1 July

The latest indexed adjustments to workers compensation benefits are now available and will apply on and from 1 July 2019. Read More

Towards the PIC Edition 3 - October 2020 has been released

This newsletter includes information on the following appointments to the Personal Injury Commission: Read More

Return to work coordination online training now available

Towards the PIC Edition 4 - October 2020 has been released

This edition includes details on: Read More

Updated workers compensation insurer data reporting requirements

The State Insurance Regulatory Authority has issued updated Workers Compensation Insurer Data Reporting Requirements. Read More

Register now for Occupational noise induced hearing loss and audiometry webinar

The John Walsh Centre for Rehabilitation Research (JWCRR)swas commissioned tosundertakesa rapid review of evidence relating to best practice diagnosis and treatment of noise-induced hearing loss. The review also looked at how compensation schemes might best measure the outcomes for ONIHL claims. Read More

Program to help small business overcome financial barrier to recovery at work

The State Insurance Regulatory Authority (SIRA) is trialling a new financial assistance program for small businesses who support workers’ recovery at work after injury. Read More

Comfort DelGro Corporation Australia Pty Ltd applies for a group self-insurer licence

Comfort DelGro Corporation Australia Pty Ltd, (‘Comfort DelGro’) has applied to the State Insurance Regulatory Authority for a group self-insurer licence which will also cover the following wholly owned employing subsidiaries. Read More

Register now for Better pain management approaches webinar

The John Walsh Centre for Rehabilitation Research (JWCRR) completed a rapid review of recent studies to identify best practicesinsthe management ofschronicspain in a compensable population. Read More

Motor Accident Claims – 1 October Indexation

For 1 Octobers2020sindexationsof costs and fees,spleasesseesbelow updates: Read More

Health professionals and earning capacity decisions in the CTP scheme

Provide your feedback on proposed advice for CTP insurers and health professionals on the role and expectations for health professionals who are supporting insurers to make decisions about earning capacity. Read More

Towards the PIC - Edition 2 September 2020 has been released

This newsletter includes information on the following appointments to the Personal Injury Commission: Read More

Presidential decision on worker's entitlement to weekly payments of compensation

His Honour Judge Phillips, President of the Workers Compensation Commission, has handed down a decision that addresses the entitlement of workers after 260 weeks of weekly payments of compensation. Read More

An update on the Personal Injury Commission from President Gerard Phillips - appointments to date

The Personal Injury Commission (PIC) legislation was passed by the NSW Parliament on 5 August 2020.ssIt was assented to on 11 August with an establishment date of 1 March 2021. Read More

Updated NSW Supplement available

The State Insurance Regulatory Authority has released updated guidance on the approval of workplace rehabilitation service providers in NSW. Read More

Court decision: Man re-sentenced on appeal

The NSW District Court has re-sentenced a man for offences related to workers compensation fraud after he appealed against the severity of the penalty. The appeal resulted in a five-month reduction in the man’s non-parole period. Read More

Indexed adjustments to workers compensation benefits from 1 April 2019

The Workers Compensation (Indexation) Order 2019 was notified and published on the NSW Legislation website today, 28 February 2019. Read More

Alleged CTP insurance fraud syndicate: four people charged

Four people have been charged over their alleged role in a Compulsory Third Party (CTP) insurance fraud syndicate operating across Sydney. Read More

Motor Accidents Compensation Regulation 2020

ThesMotor Accidents Compensation Regulation 2020 comes intoseffect froms1 September 2020sand appliessto claims made prior to 1 December 2017. Read More

Indexation of weekly statutory benefits in motor accident claims

Weekly statutory benefits payable under the Motor Accident Injuries Act 2017 must be indexed on 1 April 2019. Read More

New Personal Injury Commission passes Parliament

The NSW Government will deliver a new one-stop shop Personal Injury Commission (PIC) to simplify the dispute resolution system for injured road users and workers who make a compensation claim, following its approval today by NSW Parliament. Read More

Court decisions

Prosecution and extradition results in four and a half year custodial sentence for a man convicted of workers compensation fraud. Read More

New Personal Injury Commission a step closer

The NSW Government has introduced a Bill to establish a one-stop shop Personal Injury Commission (PIC), to simplify the dispute resolution system for injured road users and workers who make a compensation claim. Read More

Reminder about home building compensation cover

As at 28 February 2019, home building compensation cover is only available from a single provider operated by the NSW Government – icare HBCF. Read More

Changes to ‘point to point’ industry compulsory third party (CTP) insurance premiums

In 2019, the way insurers calculate and collect CTP premiums for taxis will change. Read More

New requirements for insurer claims administration and conduct

SIRA has created new standards of practice and guidelines for insurers to improve outcomes in the workers compensation system. Read More

CIC Allianz will cease to sell CTP policies from 15 January 2019

The Authority has approved the request from CIC Allianz to cease selling NSW Compulsory Third Party CTP Policies from 15 January 2019. Read More

Gordian RunOff Limited granted a NSW CTP insurer licence

Gordian RunOff Limited has been granted a NSW CTP insurer licence. Zurich will transfer open claims to Gordian RunOff Limited on the 31 December 2018. Read More

2019 workers compensation fees orders released

SIRA’s 2019 workers compensation fees orders were gazetted today and apply to services provided on or after 1 January 2019. Read More

2017 CTP Green Slip scheme - the first year

It’s been a year since the 2017 CTP Green Slip scheme started on 1 December 2017. To date, over 10,000 people have been supported by the scheme, with almost $70 million in benefits paid to support people’s recovery. Read More

Dispute resolution reforms to commence on 1 January 2019

The commencement of key workers compensation dispute resolution reforms have been notified on the NSW Legislation website to take effect from 1 January 2019. Read More

Independent actuarial reports on CTP premium parameters released

SIRA has released the reports of an independent actuarial review of CTP premium parameters. These reports informed the SIRA Board’s recent approval of revisions to premium parameters. Read More

HBC Assist tool now available

We have launched a new online tool called HBC Assist. Read More

All employers need a return to work program

The State Insurance Regulatory Authority (SIRA) is reminding NSW employers to have ansup-to-date return to work program to respond to work-related injury or illness by 31 May 2019. Read More

New Motor Accident Guidelines – changes to premium parameters

Green slip premiums hit 7 year low

Green slip levies will be slashed by up to $13 from January 2019, taking the statewide average premium to $501, the lowest since 2011. Read More

Easier access to compensation for NSW firefighters

The Workers Compensation Legislation Amendment (Firefighters) Bill 2018 has been passed by the NSW Parliament. Read More

New members appointed to SIRA Board

The NSW Government today announced new appointments to the State Insurance Regulatory Authority (SIRA) Board. Read More

Zurich - Notice of intention to transfer CTP portfolio

Videos show benefits of recovery at work

The State Insurance Regulatory Authority has released two new videos to explain how people and employers can benefit from recovery at work after injury. Read More

Workers compensation dispute resolution stakeholder forum videos now online

On Thursday 1 November 2018, more than 120 people attended the Workers Compensation Legislation Amendment Act 2018 stakeholder forum in Sydney. Read More

Firefighters amendment introduced into Parliament

The Workers Compensation Legislation Amendment (Firefighters) Bill 2018 has been introduced into Parliament by the NSW Government. Read More

New laws make it easier for firefighters to claim compensation

Firefighters who develop cancer will now be able to claim workers compensation entitlements and support more easily thanks to NSW Government reforms being introduced into Parliament today. Read More

Injured workers to benefit from Dispute Resolution Simplification

The NSW Parliament has today endorsed reforms which will simplify the dispute resolution process for injured workers who make a compensation claim. Read More

SIRA review of Nominal Insurer liability valuations

The State Insurance Regulatory Authority Board has delivered a report on the Nominal Insurer’s liability valuations to the Minister for Finance Services and Property. Read More

Presumptive legislation for firefighters

The Government will introduce amendments to workers compensation legislation to reverse the onus of proof for NSW firefighters who are diagnosed with one of 12 prescribed cancers and meet the applicable minimum employment periods. Read More

Indexation of maximum fees and costs for legal and medico-legal services from 1 October 2018

From 1 October 2018, the maximum costs for legal services and maximum fees for medico-legal services will be indexed each year in line with inflation. Read More

Workers compensation dispute resolution reforms

The Workers Compensation Legislation Amendment Bill 2018 has been introduced into Parliament. The proposed amendments seek to simplify and streamline the state’s workers compensation dispute resolution system. Read More

New Principal Claims Assessor announced for NSW CTP

Indexed adjustments to workers compensation benefits from 1 October 2018

Insurers will apply indexed adjustments to workers compensation payments from 1 October 2018. Read More

2018 Workers Compensation (Ambulance Services Fees) Order now available

Deadline for claiming CTP refunds extended to 30 June 2019

NSW vehicle owners will have more time to claim their CTP refund worth up to $120, with the NSW Government extending the deadline for claiming from 30 September 2018 to 30 June 2019. Read More

Injured farmer made an award-winning recovery

The State Insurance Regulatory Authority has released a second video to show how people can benefit from recovering at work after injury. Read More

CTP Green Slip scheme quarterly insights - June 2018 released

The latest Green Slip scheme quarterly insights report for the three months ended 30 June 2018 is now available.The report provides details of SIRA’s current initiatives, premiums, insurer market share, claims, dispute resolution and other aspects of the NSW CTP scheme. Read More

Home building compensation (contribution) AIP guidelines now available

The HBC (contribution) AIP guidelines are now available on our website and on the NSW Legislation website, and take effect on 31 August 2018. Read More

Young Western Sydney drivers the biggest winners in telematics trial

Minister for Finance, Services and Property Victor Dominello today announced a trial using a telematics device aimed at reducing road casualties. Read More

Video shows how to recover at work

The State Insurance Regulatory Authority has released a video to show how people can benefit from recovering at work after injury. Read More

Updated Fees Orders

NSW workers compensation Statistical Bulletin 2016/17

Improving worker access to information in the NSW workers compensation system

SIRA has published a commissioned report on improving worker access to information in the NSW workers compensation system. Read More

Workers compensation system monthly reporting

The State Insurance Regulatory Authority has developed a new workers compensation system report, which will be available each month. Read More

Revised workers compensation market practice guidelines issued

The Workers compensation market practice and premiums guidelines for the 2018/19 policy year have been revised following further consultation. Read More

NSW workers compensation Statistical Bulletin 2015/16

New dispute resolution process for workers compensation

The NSW Government today announced plans to reform the workers compensation dispute resolution system following an extensive review. Read More

Application for expansion of a specialised insurer licence – Guild Insurance Limited

Guild Insurance Limited (‘Guild’) has applied to the State Insurance Regulatory Authority to expand its Defined Industry to include ‘Preschools and Kindergartens’ and ‘Corporate Head Office Administration (functions limited to employers providing childcare, preschool and kindergarten services only)’. Read More

Dust diseases contributions for 2018-19

SIRA has published the dust diseases contributions for 2018-2019. Read More

Telematics trial to improve young driver behaviour

Up to 1,000 drivers under the age of 25 will be given the chance to participate in an innovative NSW Government trial with in-car technology aimed at reducing road casualties across the state. Read More

Small fish in systemic fraud

SIRA is investigating and prosecuting systemic workers compensation fraud that dates back many years. Read More

Company used as front for workers comp fraud

A company called MLT Resorts Pty Ltd was used as a front for asworkers compensation fraud. Read More

Prosecution for fraudulent ladder injury

SIRA recently prosecuted Rick Torrisi, a 57-year-old male who pleaded guilty to workers compensation fraud amounting to $54,902.86. Read More

Man found to be employer for workers compensation purposes

A local court magistrate has found a man who claimed he was not an employer for workers compensation purposes was indeed an employer as defined under the Workers Compensation Act 1987. Read More

Revised workers compensation market practice and premium guidelines

The State Insurance Regulatory Authority has released revised market practice and premium guidelines (MPPGs) for the NSW Workers Compensation Scheme. These will apply to all filings lodged from today, including for the 2018/19 policy year. Read More

Green slip savings start arriving in Albury

Member for Albury, Greg Aplin, recommended today that car owners check their next CTP Green Slip renewal to see the savings achieved by this Government. Read More

Green Slip refunds on their way to Seven Hills

More than 15,000 motor vehicle owners in Seven Hills, Kings Langley and Lalor Park will be the first in Sydney to access their CTP Green Slip refunds as part of a targeted pilot through Service NSW. Read More

North coast green slip refunds rolled out

More than 24,000 people across the North Coast will be among the first individual policy holders to access their CTP Green Slip refunds this week as part of a targeted pilot through Service NSW. Read More

New tool to empower homeowners

A new online tool was officially launched by the NSW Government today that will help protect homeowners against uninsured and unlicensed building work. Read More

Fraud trail leads to prosecution

SIRA successfully prosecuted a workers compensation fraud involving a fake workplace injury and non-existent employer. Read More

Green Slip refund cheques in the post

100,000 business customers, including taxi owners, will be the first to receive their CTP Green Slip refunds this week, with cheques going out from today. Read More

New Home Building scheme comes into effect

Changes to the NSW Home Building Compensation (HBC) scheme commence today that will enable private insurers to enter the market and improve protections for homeowners against incomplete and defective work Read More

Reformed home building compensation regulations and guidelines available

Regulations and guidelines are available to support the new Home Building Compensation Scheme when it commences on 1 January 2018. Read More

New CTP Scheme puts NSW drivers in pole position

Today marks the start of the new CTP Green Slip Scheme, which will deliver significant premium reductions, refunds to around 4.2 million vehicle owners and greater protections for injured road users. Read More

Woman pleads guilty to workers compensation fraud

A first time offender pleaded guilty to defrauding the workers compensation system of $70,475.21 of which she obtained $38,995.98 herself. Read More

Massive savings on new Green Slip prices

Prices for the new, lower cost CTP Green Slip scheme went live today, with a brand new price comparison website launched to help drivers find the best deal. Read More

New strategy to support small business

A new strategy will help make it easier for small businesses to meet their work health and safety (WHS) and workers compensation obligations, and get on with running their business. Read More

Unqualified counsellor breached code of conduct

In October 2016 the NSW Healthcare Complaints Commission (HCC) found that Mr David Kaye was providing counselling services at the Sydney Trauma Clinic when he had no formal qualifications in psychology or counselling. Read More

Motorists to receive Green Slip refunds

The vast majority of NSW motorists will receive a CTP Green Slip refund next year as part of the NSW Government’s reforms that make the scheme fairer and more affordable. Read More

SIRA prosecution – workers compensation fraud

SIRA recently prosecuted a man who pleaded guilty to defrauding the workers compensation system on two occasions, lodging a false claim himself and assisting in the lodgement of a second. Read More

Have your say on draft home building insurance guidelines

The State Insurance Regulatory Authority (SIRA) is encouraging tradespeople, homeowners and industry representatives to have their say on proposed standards and guidelines for the new home building compensation scheme in NSW. Read More

Solicitor and health professionals arrested over alleged fraudulent insurance claims

A solicitor and two allied health professionals have been charged over their alleged roles in a group coordinating the submission of fraudulent Compulsory Third Party (CTP) insurance claims in Sydney. Read More

Arrium acquisition

Arrium Limited was a group self-insurer licensed by the NSW State Insurance Regulatory Authority (SIRA) that went into Voluntary Administration in April 2016. KordaMentha was appointed Arrium’s Voluntary Administrator in April 2016. Read More

Have your say on the new home building insurance standards

The State Insurance Regulatory Authority (SIRA) is encouraging builders, homeowners, financial service providers, and other interested people to provide input on the proposed new home building compensation insurance standards in NSW. Read More

Driver charged over alleged fraudulent insurance claims

A driver who allegedly submitted a fraudulent insurance claim is the thirteenth person charged by detectives investigating Compulsory Third Party (CTP) insurance fraud. Read More

Self-insurers transitioning to new licensing framework

SIRA is committed to working in partnership with self-insurers to remove unnecessary regulatory burdens to productivity, innovationsandsgrowth. Read More

Fraudster convicted

SIRA successfully prosecuted a man who lodged a fraudulent workers compensation claim alleging he sustained a back injury due to repeated shoveling at a construction workplace in 2007. Read More

'Best price' Green Slips set to drop below $600 from 1 July

Motorists are set to reap the benefits of the NSW Government’s CTP reform ahead of time, with a number of insurers dropping their ‘best market price’ for Sydney passenger vehicles below $600 from 1 July. Read More

Home building compensation overhaul a step closer

NSW Parliament passed legislation today that will overhaul the Home Building Compensation (HBC) Scheme, allowing competition into the market, ensuring the scheme’s financial sustainability and maintaining high levels of consumer protection. Read More

Driver charged over alleged fraudulent CTP insurance claims

A man will face court today after being charged by detectives investigating Compulsory Third Party (CTP) insurance fraud in Sydney’s south-west. Read More

Dust diseases contributions for 2017-2018

Contributions under section 6 for 2017-2018 financial year Read More

Further arrests made over alleged CTP insurance fraud

Another two men have been charged for allegedly defrauding the Compulsory Third Party (CTP) insurance scheme. Read More

Nominal Insurer valuation report

SIRA has published a report on its review of the June 2016 ‘Workers Compensation Nominal Insurer Scheme Valuation’. Read More

Couple charged over alleged CTP insurance fraud

A couple has been charged for allegedly defrauding the Compulsory Third Party (CTP) insurance scheme. Read More

icare announcement on future scheme agents

SIRA advises that icare has today announced some changes to its scheme agent and service provider arrangements. Read More

SIRA joins Phoenix Taskforce

SIRA has partnered with state and federal agencies to stamp out illegal phoenix activities. Read More

Case closed fraudster found guilty

SIRA was successful in prosecuting a 33 year old male offender who made a fraudulent workers compensation claim that cost the system $90,764. Read More

First man charged over alleged Green Slip insurance fraud

A man working out of a wedding planning business is the first person to be charged by detectives investigating Compulsory Third Party (CTP) insurance fraud. Read More

Fraud investigators appeal for information into CTP Green Slip insurance fraud

Police are appealing for assistance from the community as part of an ongoing investigation into allegations of Compulsory Third Party (CTP) insurance fraud. Read More

Warning over green slip fraud

The NSW State Insurance Regulatory Authority (SIRA) has issued a warning, following reports of organised fraud involving the sale of a large number of new Green Slip policies. Read More

Green Slip overhaul a step closer

A new NSW CTP Green Slip Scheme is a step closer and expected to commence in December after a bill to reform the scheme passed NSW Parliament today. Read More

Guild to insure early learning sector

Guild Insurance Limited (Guild) currently holds a specialised insurer licence to insure pharmacies and submitted an application to expand its licence to the early learning sector. Read More

New Scheme to deliver cheaper Green Slips

Around $120 will be shaved off the average Green Slip for motorists across the State under the NSW Government’s fairer and more affordable CTP reforms, Premier Gladys Berejiklian and Minister for Finance, Services and Property Victor Dominello have announced. Read More

Business owner admits offence

A Hunter hospitality provider ran afoul of the law when she realised her public liability insurance did not cover her workers compensation liabilities. Read More

New workers compensation guide for allied health practitioners

We have released a new workers compensation guide for allied health practitioners. Read More

Sun to set on insurer 'super profits'

The NSW Government today released a discussion paper for feedback aimed at reining in excessive insurer profits and creating a fairer and more affordable scheme for NSW motorists and injured road users. Read More

Greater choice and transparency for homeowners

The NSW Government today announced an overhaul of the NSW Home Building Compensation Fund (HBCF) to enable private insurers to enter the market and improve protections for consumers against incomplete and defective work. Read More

Law change caps legal fees

The Motor Accidents Compensation Regulation 2015 has been amended to cap legal costs for CTP Green Slip claims made on or after 1 November 2016, regardless of a prior costs agreement. Read More

Workers compensation system performance report

We have released our inaugural report on the performance of the NSW workers compensation system. Read More

Green slip overhaul to benefit point-to-point vehicles

NSW is set to become the first state in Australia to adopt dynamic premium pricing for Compulsory Third Party Green Slips for taxis and ridesharing vehicles. Read More

NSW motorists to benefit from CTP reforms

The NSW Government today released a plan to overhaul the state’s Compulsory Third Party Motor Accident Insurance Scheme aimed at making it fairer and more affordable for road users. Read More

NSW budget: $1.2 million to target CTP fraud

The NSW Government will spend an extra $1.2 million targeting green slip fraud as part of a suite of reforms that aim to bring green slip prices down. Read More

NSW CTP Green Slip Scheme under review

Minister for Innovation and Better Regulation Victor Dominello today announced a major review of the NSW CTP Green Slip Scheme aimed at creating a fairer and more affordable system for road users. Read More

Review of CTP insurance for point-to-point transport vehicles announced

Minister for Innovation and Better Regulation Victor Dominello today announced a review of the NSW CTP Scheme in the point-to-point transport market to reflect the changing dynamics of the sector. Read More

New taskforce to tackle CTP green slip fraud

The NSW Government will establish a taskforce and hotline to crack down on CTP fraud across the state. Read More

Spotlight on pedestrian safety at Taxi Roundtable today

A special Taxi Roundtable has been convened today to look at ways to reduce pedestrian accidents involving taxis and associated costs to the industry. Read More

How to save money on your next CTP Green Slip

You can save time and money when you ‘shop-around’ for your next Compulsory Third Party insurance with the NSW Motor Accident Authority’s online Green Slip Calculator. Read More

Small business to benefit from online Green Slip calculator

NSW Motor Accidents Authority General Manager, Andrew Nicholls, has welcomed enhancements to the Authority’s Green Slip calculator that will see up to an additional 50,000 motorists use the service each month. Read More

Warning over Green Slip fraud scam

The NSW Motor Accidents Authority (MAA) has issued a warning today following reports of a suspected Compulsory Third Party (CTP) insurance scam. Read More

Compulsory third Party Scheme to be reviewed

Minister for Finance and Services Greg Pearce said today the NSW Compulsory Third Party (CTP) scheme will be reviewed with the aim of speeding up accident claims and putting downward pressure on premiums. Read More

Review of CTP scheme warranted

Minister for Finance and Services Greg Pearce said today the proposed review of the NSW Compulsory Third Party Scheme is needed to bring down costs for motorists. Read More

A fairer, cheaper CTP scheme for all

Motorists could save about 15 per cent on their green slips under proposed reforms to make the Compulsory Third Party (CTP) insurance scheme fairer and more affordable. Read More

Lawyers reaction to CTP reforms no surprise

Minister for Finance and Services Greg Pearce said today opposition from lawyers to proposed changes to Compulsory Third Party (CTP) reforms is no surprise as the changes will see money flow to accident victims rather than legal fees. Read More

Cheaper greenslips for NSW motorists

Motorists will soon be paying up to 15 per cent less for their Compulsory Third Party (CTP) insurance, with the NSW Government set to introduce legislation this week to make the green slip scheme fairer and more affordable. Read More

CTP roundtable chair announced

Acting Minister for Finance and Services Andrew Constance has today announced details for the NSW Government’s CTP roundtable, with relevant stakeholders and community representatives to discuss the proposed reforms at Parliament House on Wednesday 24 July. Read More

CTP roundtable to be broadcast online

Minister for Ageing and Disability Services Andrew Constance today released further details on the NSW Government’s CTP roundtable to consult with industry and the community on the Motor Accident Injuries Amendment Bill 2013. Read More

Top advisers appointed on CTP reform

Minister for Ageing and Disability Services Andrew Constance today announced that John Della Bosca and John Walsh AM would assist a steering committee in advising the NSW Government on its CTP reforms. Read More

Independent costings show CTP savings for motorists

The Motor Accidents Authority has today released the actuarial advice that supports the NSWsGovernment’s reform to drive down the cost of green slips for motorists. Read More

Andrew Constance Media Release CTP Legislation

The NSW Government has today announced it will withdraw the Motor Accident Injuries Amendment Bill 2013 from Parliament with Labor and the Greens set to block the legislation and vote for higher green slip prices in the Upper House. Read More

New research centre to aid motor vehicle crash victims

Minister for Finance and Services Dominic Perrottet and Minister for Health and Minister for Medical Research Jillian Skinner today officially opened the John Walsh Centre for Rehabilitation Research at the Royal North Shore Hospital campus. Read More

Government acts to address CTP concerns

Acting Minister for Finance and Services Andrew Constance has today announced that during the winter recess of Parliament, the NSW Government will hold a CTP roundtable with relevant stakeholders and community representatives to consult further on the Motor Accident Injuries Amendment Bill 2013. Read More

Hunter man found guilty of workers comp fraud

A Hunter truck driver has been found guilty of workers compensation fraud, fined and sentenced to a 12 month Intensive Corrections Order after making claims with three different employers and continuing to work. Read More

New Workers Compensation Regulation

The Workers Compensation Regulation 2016 (2016 Regulation) commences on 1 September 2016. It remakes, with minor amendments, the Workers Compensation Regulation 2010 (2010 Regulation). Read More

Merit review user guide published

As part of a recent review of workers compensation guidelines and policies, SIRA is replacing its Guidelines for work capacity decision internal reviews by insurers and merit reviews by the Authority (Review Guidelines). Read More

New guidelines for claiming workers compensation

New guidelines for claiming workers compensation come into effect on 1 August 2016. Read More

Comcare is seeking your feedback on guidance for Work Health and Safety (WHS) undertakings (News)

We need feedback on guidelines for giving a WHS undertaking under the Work Health and Safety Act 2011. Read More

WHO Knows Newsletter May 2019

WHO Knows May 2019 Newsletter The workers’ compensation landscape continues to evolve, with a number of important changes to State schemes. We provide a summary of the key items for your business to consider in the lead up to your renewal. Read More

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