SA
Reminder: do not advise outcome of assessment
1.65 in the Impairment Assessment Guidelines Code of Conduct requires assessors to refrain from providing any opinion to the worker about the assessment or their claim. Read More
Further impairment assessment using WorkCover Guidelines
Information for impairment assessors about further impairment assessment using WorkCover Guidelines. Read More
Rating arthritis
How to rate arthritis when undertaking an impairment assessment under the Return to Work scheme. Read More
Effect of the Martin decision on injuries and subsequent surgeries
The South Australian Employment Tribunal (SAET) has delivered the decision of Martin v ReturnToWorkSA [2016] SAET 95, which affects how impairment assessments should be made. Read More
Constipation is a symptom, not a diagnosis
Find out more about the criteria for assessing constipation when conducting an impairment assessment under the Return to Work scheme. Read More
Frequently asked questions: Average Premium Rate and proposed legislative changes 2022
Frequently asked questions about the increase in the average premium rate (APR) for 2022-23 and legislation changes proposed in the Return to Work (Permanent Impairment Assessment) Amendment Bill 2022 by the South Australian Government. Read More
Home
ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More
Apprentice incentive
This page providers information on the apprentice and trainee incentive available to all employers registered with ReturnToWorkSA. Read More
2021-22-remuneration-worksheet.pdf
This remuneration worksheet will assist you to calculate remuneration prior to completing your employer remuneration return. Read More
2021-22-remuneration-worksheet.xlsx
This remuneration worksheet will assist you to calculate remuneration prior to completing your employer remuneration return. Read More
Average Premium Rate set for 2022/2023
The Board of ReturnToWorkSA has set the Average Premium Rate (APR) for 2022-23 at 1.80%. This reflects a rise of 5.9% from the 2021/2022 rate of 1.70%. Read More
Schedule-of-Sums-18-May-2022.docx
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
ReturnToWorkSA and COVID-19, including JobKeeper information
Information for employers and workers about ReturnToWorkSA and the Coronavirus (COVID-19), including JobKeeper information. Read More
eWCC-RTWSA-User-Guide-2021-MedTech-Users.pdf
MedTech User Guide Read More
Schedule-of-Sums-27-April-2022.docx
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
Determining your claim
The process of determining a work injury insurance claim. Read More
Suitable duties
If your injury prevents you from returning to your pre-injury position, but you have some capacity to return to work your doctor may advise that you can return to work and undertake suitable alternative duties. Read More
ReSkilling
Our ReSkilling services can support you to maintain your existing skills or develop new skills to improve your employability. Read More
Re-employment incentive scheme for employers (RISE)
Information for employers and workers on the Re-employment incentive scheme for employers (RISE) program. Read More
Medical treatment expenses
Financial support for reasonable and necessary medical treatment for a work injury and the types of expenses that may be covered, Read More
Recovery
If you are injured at work from 1 July 2015, you will be supported to recover from your injury and return to work and life as soon as possible. Read More
Financial incentives for early claim lodgement
Employers who make a claim within five business days of being notified of an injury may be eligible for a waiver of the employer excess. Read More
Work fatalities
In the event of a compensable workplace fatality, we will provide financial support and assistance to dependent family members. Read More
Personalised claims management
Our claims agents, EML and Gallagher Bassett, will provide early assistance and personalised service that takes into consideration the specific circumstances of you and your employer. Read More
Your support team
If you are injured at work, you will be supported by a range of people to recover from your injury and return to work and life. Read More
Returning to work
If you are injured at work from 1 July 2015, and are likely to be off work for more than two weeks, your case manager may refer you to a return to work service provider to help you return to your pre-injury position or another role with alternative duties. Read More
Assessing your injury
Before you submit a claim to receive financial support to cover medical treatment, care and support for your work injury, you will need to have your injury assessed by a doctor. Read More
COVID-19 Notice for Whole Person Impairment Assessors
Information about the impact of COVID-19 on Whole Person Impairment Assessment for the Return to Work scheme Read More
medical-1a-data-file-March-2022.XLSX
This document contains medical fee data for easy uploading into your system. Read More
medical-1a-fee-schedule-march-2022.pdf
This document details the maximum fees for medical practitioner services – clinical services. Read More
Second-Opinion-Medicine-Referral-Form.pdf
Second Opinion Medicine referral form. Read More
medical-1a-fee-schedule-march-2022.docx
This document details the maximum fees for medical practitioner services – clinical services. Read More
186961
February 27, 2022 | Categories: Return to Work SA, SA
February 27, 2022
Categories: Return to Work SA, SA
046961
February 26, 2022 | Categories: Return to Work SA, SA
February 26, 2022
Categories: Return to Work SA, SA
Clinical support services
February 26, 2022 | Categories: Return to Work SA, SA
February 26, 2022
Categories: Return to Work SA, SA
clinical support services for treating medical practitioners Read More
Provider registration and payments
February 26, 2022 | Categories: Return to Work SA, SA
February 26, 2022
Categories: Return to Work SA, SA
Providers that deliver services to workers injured at work can be paid by providing us with their EFT bank account details and/or registering with us as a service provider, depending on the services provided. Read More
Second-Opinion-Medicine-Service-Providers-.pdf
February 26, 2022 | Categories: Return to Work SA, SA
February 26, 2022
Categories: Return to Work SA, SA
List of second opinion medicine specialists for patients with a work injury. Read More
Schedule-of-Sums-24-February-2022.docx
February 25, 2022 | Categories: Return to Work SA, SA
February 25, 2022
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
Self-insured-expression-of-interest.docx
February 25, 2022 | Categories: Return to Work SA, SA
February 25, 2022
Categories: Return to Work SA, SA
Expression of interest for registration as a single or group self-insured employer. Read More
914961
February 24, 2022 | Categories: Return to Work SA, SA
February 24, 2022
Categories: Return to Work SA, SA
Insurance with us
February 24, 2022 | Categories: Return to Work SA, SA
February 24, 2022
Categories: Return to Work SA, SA
ReturnToWorkSA provides insurance that protects South Australian businesses from the costs of a work injury. Read More
Schedule-of-Sums-23-February-2022.docx
February 24, 2022 | Categories: Return to Work SA, SA
February 24, 2022
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
533961
February 24, 2022 | Categories: Return to Work SA, SA
February 24, 2022
Categories: Return to Work SA, SA
Protecting your people and business from COVID-19
February 23, 2022 | Categories: Return to Work SA, SA
February 23, 2022
Categories: Return to Work SA, SA
As we learn to live with COVID and continue to work through the challenges of new variants and outbreaks, managing the risks is important for the future of your business and safety of your people. Read More
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February 23, 2022 | Categories: Return to Work SA, SA
February 23, 2022
Categories: Return to Work SA, SA
942961
February 23, 2022 | Categories: Return to Work SA, SA
February 23, 2022
Categories: Return to Work SA, SA
Employer-Education-Services-brochure-WEB.pdf
February 22, 2022 | Categories: Return to Work SA, SA
February 22, 2022
Categories: Return to Work SA, SA
Supporting employers and Return to Work Coordinators to effectively manage recovery and return to work in their workplace. Read More
250961
February 18, 2022 | Categories: Return to Work SA, SA
February 18, 2022
Categories: Return to Work SA, SA
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February 15, 2022 | Categories: Return to Work SA, SA
February 15, 2022
Categories: Return to Work SA, SA
Work Capacity Certificate
February 15, 2022 | Categories: Return to Work SA, SA
February 15, 2022
Categories: Return to Work SA, SA
Information on what the work capacity certificate is, how it is to be used and who can complete it. Information on the Nurse Practitioner Capacity Certificate. Links to the electronic work capacity certificate and the health benefits of work. Read More
867861
February 13, 2022 | Categories: Return to Work SA, SA
February 13, 2022
Categories: Return to Work SA, SA
267861
February 13, 2022 | Categories: Return to Work SA, SA
February 13, 2022
Categories: Return to Work SA, SA
Self-insured-valuation-of-liability-transfer-payments-guidelines.docx
February 12, 2022 | Categories: Return to Work SA, SA
February 12, 2022
Categories: Return to Work SA, SA
Self-insured Guide to liability transfer payments Read More
326861
February 11, 2022 | Categories: Return to Work SA, SA
February 11, 2022
Categories: Return to Work SA, SA
334861
February 09, 2022 | Categories: Return to Work SA, SA
February 09, 2022
Categories: Return to Work SA, SA
medical-1a-fee-schedule-jan-2022.pdf
February 09, 2022 | Categories: Return to Work SA, SA
February 09, 2022
Categories: Return to Work SA, SA
This document details the maximum fees for medical practitioner services – clinical services. Read More
medical-1a-data-file-Jan-2022.XLSX
February 09, 2022 | Categories: Return to Work SA, SA
February 09, 2022
Categories: Return to Work SA, SA
This document contains medical fee data for easy uploading into your system. Read More
medical-1a-fee-schedule-jan-2022.docx
February 09, 2022 | Categories: Return to Work SA, SA
February 09, 2022
Categories: Return to Work SA, SA
This document details the maximum fees for medical practitioner services – clinical services. Read More
Introduction Darren Smith - Employer Education Advisor
February 08, 2022 | Categories: Return to Work SA, SA
February 08, 2022
Categories: Return to Work SA, SA
Meet Darren Smith, our new Employer Education Advisor. Darren will work alongside Houda Peters and Joanne Snape to help you achieve best practice recovery and return to work for your workplace. Read More
672861
February 05, 2022 | Categories: Return to Work SA, SA
February 05, 2022
Categories: Return to Work SA, SA
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February 05, 2022 | Categories: Return to Work SA, SA
February 05, 2022
Categories: Return to Work SA, SA
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February 05, 2022 | Categories: Return to Work SA, SA
February 05, 2022
Categories: Return to Work SA, SA
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February 04, 2022 | Categories: Return to Work SA, SA
February 04, 2022
Categories: Return to Work SA, SA
650861
February 03, 2022 | Categories: Return to Work SA, SA
February 03, 2022
Categories: Return to Work SA, SA
Emery's recovery and return to work story
February 02, 2022 | Categories: Return to Work SA, SA
February 02, 2022
Categories: Return to Work SA, SA
Workers share their recovery and return to work or the community stories. ReturnToWorkSA believes all injured workers, including those with a serious injury, should be provided with the same opportunities to access employment in the open labour market and experience the health benefits of work. Being employed positively impacts quality of life by providing a […] Read More
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February 02, 2022 | Categories: Return to Work SA, SA
February 02, 2022
Categories: Return to Work SA, SA
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February 02, 2022 | Categories: Return to Work SA, SA
February 02, 2022
Categories: Return to Work SA, SA
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February 02, 2022 | Categories: Return to Work SA, SA
February 02, 2022
Categories: Return to Work SA, SA
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February 02, 2022 | Categories: Return to Work SA, SA
February 02, 2022
Categories: Return to Work SA, SA
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January 29, 2022 | Categories: Return to Work SA, SA
January 29, 2022
Categories: Return to Work SA, SA
Schedule-of-Sums-25-January-2022.docx
January 28, 2022 | Categories: Return to Work SA, SA
January 28, 2022
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
016761
January 26, 2022 | Categories: Return to Work SA, SA
January 26, 2022
Categories: Return to Work SA, SA
435761
January 23, 2022 | Categories: Return to Work SA, SA
January 23, 2022
Categories: Return to Work SA, SA
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January 21, 2022 | Categories: Return to Work SA, SA
January 21, 2022
Categories: Return to Work SA, SA
624761
January 21, 2022 | Categories: Return to Work SA, SA
January 21, 2022
Categories: Return to Work SA, SA
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January 19, 2022 | Categories: Return to Work SA, SA
January 19, 2022
Categories: Return to Work SA, SA
Impairment Assessment Guidelines consultation
January 18, 2022 | Categories: Return to Work SA, SA
January 18, 2022
Categories: Return to Work SA, SA
Submissions received as part of consultation for the Impairment Assessment Guidelines – Second Edition. Read More
Impairment-Assessment-Guidelines-Consultation-Feedback.XLSX
January 18, 2022 | Categories: Return to Work SA, SA
January 18, 2022
Categories: Return to Work SA, SA
Impairment Assessment Guidelines Second Edition consultation feedback submissions Read More
490761
January 14, 2022 | Categories: Return to Work SA, SA
January 14, 2022
Categories: Return to Work SA, SA
Support programs
January 12, 2022 | Categories: Return to Work SA, SA
January 12, 2022
Categories: Return to Work SA, SA
There are a number of services available to injured workers to help them recover and return to work. Read More
Medical
January 11, 2022 | Categories: Return to Work SA, SA
January 11, 2022
Categories: Return to Work SA, SA
Research shows that being at work is generally good for a person’s health and wellbeing. The associated benefits include physical activity, social contact, daily structure and financial security. Doctors play a central role in promoting health and wellbeing during their patient’s recovery. They are vital in promoting lasting recovery and helping a worker return to […] Read More
568661
January 09, 2022 | Categories: Return to Work SA, SA
January 09, 2022
Categories: Return to Work SA, SA
756661
December 31, 2021 | Categories: Return to Work SA, SA
December 31, 2021
Categories: Return to Work SA, SA
When an injury occurs
December 25, 2021 | Categories: Return to Work SA, SA
December 25, 2021
Categories: Return to Work SA, SA
Information about the support you will receive through the Return to Work scheme if you are injured at work. Read More
Regulating self-insured
December 23, 2021 | Categories: Return to Work SA, SA
December 23, 2021
Categories: Return to Work SA, SA
We regulate self-insured employers to ensure that they comply with their obligations outlined in the Return to Work Act 2014. Read More
Schedule-of-Sums-1-January-2022.docx
December 23, 2021 | Categories: Return to Work SA, SA
December 23, 2021
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
343661
December 21, 2021 | Categories: Return to Work SA, SA
December 21, 2021
Categories: Return to Work SA, SA
Tips for a safe and healthy festive season
December 17, 2021 | Categories: Return to Work SA, SA
December 17, 2021
Categories: Return to Work SA, SA
With end of year celebrations, warmer weather fast approaching and the impacts of the pandemic, let’s help make sure our colleagues, family, friends – and ourselves – are equipped to have a safe and healthy festive season both at work and at home. Read More
Contact us
December 17, 2021 | Categories: Return to Work SA, SA
December 17, 2021
Categories: Return to Work SA, SA
You can contact us by phone on 13 18 55 between 8:00am and 6:00pm Monday to Friday or email info@rtwsa.com. Read More
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December 15, 2021 | Categories: Return to Work SA, SA
December 15, 2021
Categories: Return to Work SA, SA
018561
December 11, 2021 | Categories: Return to Work SA, SA
December 11, 2021
Categories: Return to Work SA, SA
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December 11, 2021 | Categories: Return to Work SA, SA
December 11, 2021
Categories: Return to Work SA, SA
867561
December 11, 2021 | Categories: Return to Work SA, SA
December 11, 2021
Categories: Return to Work SA, SA
386561
December 10, 2021 | Categories: Return to Work SA, SA
December 10, 2021
Categories: Return to Work SA, SA
136561
December 09, 2021 | Categories: Return to Work SA, SA
December 09, 2021
Categories: Return to Work SA, SA
425561
December 08, 2021 | Categories: Return to Work SA, SA
December 08, 2021
Categories: Return to Work SA, SA
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December 08, 2021 | Categories: Return to Work SA, SA
December 08, 2021
Categories: Return to Work SA, SA
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December 08, 2021 | Categories: Return to Work SA, SA
December 08, 2021
Categories: Return to Work SA, SA
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December 08, 2021 | Categories: Return to Work SA, SA
December 08, 2021
Categories: Return to Work SA, SA
704561
December 07, 2021 | Categories: Return to Work SA, SA
December 07, 2021
Categories: Return to Work SA, SA
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December 07, 2021 | Categories: Return to Work SA, SA
December 07, 2021
Categories: Return to Work SA, SA
Recovery and return to work plan
December 07, 2021 | Categories: Return to Work SA, SA
December 07, 2021
Categories: Return to Work SA, SA
If you are likely to be away from work for more than four weeks, your mobile claims manager or Return to Work Coordinator will work with you and your employer to develop a recovery and return to work plan. A graduated return to work schedule may also be required. Read More
Graduated-return-to-work-schedule.pdf
December 07, 2021 | Categories: Return to Work SA, SA
December 07, 2021
Categories: Return to Work SA, SA
If you are not able to return straight to your pre-injury duties following your workplace injury, you may need to return over a gradual period of time. This is when a graduated return to work schedule can be created. Read More
Recovery-and-return-to-work-plan.pdf
December 07, 2021 | Categories: Return to Work SA, SA
December 07, 2021
Categories: Return to Work SA, SA
A recovery/return to work plan is to be developed if you are likely to be away from work for more than four weeks. Read More
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December 04, 2021 | Categories: Return to Work SA, SA
December 04, 2021
Categories: Return to Work SA, SA
172561
December 04, 2021 | Categories: Return to Work SA, SA
December 04, 2021
Categories: Return to Work SA, SA
Return to Work scheme
December 03, 2021 | Categories: Return to Work SA, SA
December 03, 2021
Categories: Return to Work SA, SA
The Return to Work scheme provides South Australian employers and their workers with personalised, face-to-face services and support that achieves the best possible recovery and return to work outcomes in the event of a work injury. Read More
521561
December 03, 2021 | Categories: Return to Work SA, SA
December 03, 2021
Categories: Return to Work SA, SA
269461
December 01, 2021 | Categories: Return to Work SA, SA
December 01, 2021
Categories: Return to Work SA, SA
339461
December 01, 2021 | Categories: Return to Work SA, SA
December 01, 2021
Categories: Return to Work SA, SA
829461
December 01, 2021 | Categories: Return to Work SA, SA
December 01, 2021
Categories: Return to Work SA, SA
398461
December 01, 2021 | Categories: Return to Work SA, SA
December 01, 2021
Categories: Return to Work SA, SA
427461
November 27, 2021 | Categories: Return to Work SA, SA
November 27, 2021
Categories: Return to Work SA, SA
666461
November 26, 2021 | Categories: Return to Work SA, SA
November 26, 2021
Categories: Return to Work SA, SA
166461
November 26, 2021 | Categories: Return to Work SA, SA
November 26, 2021
Categories: Return to Work SA, SA
Freedom-of-information-Application-for-access-form-.pdf
November 26, 2021 | Categories: Return to Work SA, SA
November 26, 2021
Categories: Return to Work SA, SA
This form should be completed for Freedom of information requests. Read More
Silicosis support
November 25, 2021 | Categories: Return to Work SA, SA
November 25, 2021
Categories: Return to Work SA, SA
Information for workers and employers on Silicosis, an incurable and often fatal lung disease which is often caused by breathing dust containing crystalline silica. Read More
835461
November 25, 2021 | Categories: Return to Work SA, SA
November 25, 2021
Categories: Return to Work SA, SA
682461
November 23, 2021 | Categories: Return to Work SA, SA
November 23, 2021
Categories: Return to Work SA, SA
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November 20, 2021 | Categories: Return to Work SA, SA
November 20, 2021
Categories: Return to Work SA, SA
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November 20, 2021 | Categories: Return to Work SA, SA
November 20, 2021
Categories: Return to Work SA, SA
969361
November 20, 2021 | Categories: Return to Work SA, SA
November 20, 2021
Categories: Return to Work SA, SA
969361
November 20, 2021 | Categories: Return to Work SA, SA
November 20, 2021
Categories: Return to Work SA, SA
451461
November 19, 2021 | Categories: Return to Work SA, SA
November 19, 2021
Categories: Return to Work SA, SA
341461
November 19, 2021 | Categories: Return to Work SA, SA
November 19, 2021
Categories: Return to Work SA, SA
Exercise-Physiology-management-plan.docx
November 19, 2021 | Categories: Return to Work SA, SA
November 19, 2021
Categories: Return to Work SA, SA
Exercise Physiology Management Plan Read More
Return-to-work-coordinator-change-details-appointment-form.docx
November 19, 2021 | Categories: Return to Work SA, SA
November 19, 2021
Categories: Return to Work SA, SA
Complete this form to appoint or change the details of your Return to Work Coordinator. All businesses in South Australia who employ 30 or more workers are required to appoint and retain a trained return to work coordinator. Read More
Schedule-of-Sums-17-November-2021.docx
November 19, 2021 | Categories: Return to Work SA, SA
November 19, 2021
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
Tips for working with GPs and work capacity certificates
November 18, 2021 | Categories: Return to Work SA, SA
November 18, 2021
Categories: Return to Work SA, SA
Building transparent and trusting relationships with a worker’s GP can help to avoid barriers to recovery and maintain good engagement from all parties. Read More
medical-1a-fee-schedule-1-november-2021.DOCX
November 18, 2021 | Categories: Return to Work SA, SA
November 18, 2021
Categories: Return to Work SA, SA
This document details the maximum fees for medical practitioner services – clinical services. Read More
medical-1a-data-file-1-November-2021.XLSX
November 18, 2021 | Categories: Return to Work SA, SA
November 18, 2021
Categories: Return to Work SA, SA
This document contains medical fee data for easy uploading into your system. Read More
medical-1a-fee-schedule-1-november-2021.pdf
November 18, 2021 | Categories: Return to Work SA, SA
November 18, 2021
Categories: Return to Work SA, SA
This document details the maximum fees for medical practitioner services – clinical services. Read More
Recapping Mental Health Month - but don’t stop now!
November 18, 2021 | Categories: Return to Work SA, SA
November 18, 2021
Categories: Return to Work SA, SA
Mental health does not stop at the end of Mental Health Month. Now is a good time to keep the momentum going or, if you couldn’t get involved in October, to make a start. Read More
738361
November 17, 2021 | Categories: Return to Work SA, SA
November 17, 2021
Categories: Return to Work SA, SA
Information for people who work past retirement age
November 12, 2021 | Categories: Return to Work SA, SA
November 12, 2021
Categories: Return to Work SA, SA
Information for people injured at work who are past retirement age at the time of their injury. Read More
512361
November 07, 2021 | Categories: Return to Work SA, SA
November 07, 2021
Categories: Return to Work SA, SA
High Court ruling on significant legal case
November 07, 2021 | Categories: Return to Work SA, SA
November 07, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA applied to the High Court of Australia for special leave to appeal the Supreme Court’s decision in the matter of Summerfield. The matter was heard today and special leave was not granted by the High Court. Read More
702361
November 07, 2021 | Categories: Return to Work SA, SA
November 07, 2021
Categories: Return to Work SA, SA
139261
November 07, 2021 | Categories: Return to Work SA, SA
November 07, 2021
Categories: Return to Work SA, SA
629261
November 07, 2021 | Categories: Return to Work SA, SA
November 07, 2021
Categories: Return to Work SA, SA
959261
November 06, 2021 | Categories: Return to Work SA, SA
November 06, 2021
Categories: Return to Work SA, SA
259261
November 06, 2021 | Categories: Return to Work SA, SA
November 06, 2021
Categories: Return to Work SA, SA
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November 06, 2021 | Categories: Return to Work SA, SA
November 06, 2021
Categories: Return to Work SA, SA
249261
November 06, 2021 | Categories: Return to Work SA, SA
November 06, 2021
Categories: Return to Work SA, SA
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November 06, 2021 | Categories: Return to Work SA, SA
November 06, 2021
Categories: Return to Work SA, SA
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November 05, 2021 | Categories: Return to Work SA, SA
November 05, 2021
Categories: Return to Work SA, SA
189261
November 05, 2021 | Categories: Return to Work SA, SA
November 05, 2021
Categories: Return to Work SA, SA
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November 05, 2021 | Categories: Return to Work SA, SA
November 05, 2021
Categories: Return to Work SA, SA
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November 05, 2021 | Categories: Return to Work SA, SA
November 05, 2021
Categories: Return to Work SA, SA
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November 05, 2021 | Categories: Return to Work SA, SA
November 05, 2021
Categories: Return to Work SA, SA
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November 04, 2021 | Categories: Return to Work SA, SA
November 04, 2021
Categories: Return to Work SA, SA
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November 04, 2021 | Categories: Return to Work SA, SA
November 04, 2021
Categories: Return to Work SA, SA
337261
November 03, 2021 | Categories: Return to Work SA, SA
November 03, 2021
Categories: Return to Work SA, SA
126261
November 02, 2021 | Categories: Return to Work SA, SA
November 02, 2021
Categories: Return to Work SA, SA
505261
October 30, 2021 | Categories: Return to Work SA, SA
October 30, 2021
Categories: Return to Work SA, SA
294261
October 30, 2021 | Categories: Return to Work SA, SA
October 30, 2021
Categories: Return to Work SA, SA
284261
October 29, 2021 | Categories: Return to Work SA, SA
October 29, 2021
Categories: Return to Work SA, SA
Return to Work Coordinator newsletter
October 28, 2021 | Categories: Return to Work SA, SA
October 28, 2021
Categories: Return to Work SA, SA
Helpful tips and articles for Return to Work Coordinators. Read More
Education and professional development
October 28, 2021 | Categories: Return to Work SA, SA
October 28, 2021
Categories: Return to Work SA, SA
Our GP education modules are designed specifically for on-site delivery at GP practices. Read More
Return-to-Work-Coordinator-training-and-operational-guidelines.docx
October 27, 2021 | Categories: Return to Work SA, SA
October 27, 2021
Categories: Return to Work SA, SA
These guidelines assist employers to understand the requirements and functions of the return to work coordinator role Read More
252261
October 27, 2021 | Categories: Return to Work SA, SA
October 27, 2021
Categories: Return to Work SA, SA
Managing-psychiatric-injuries-booklet.docx
October 27, 2021 | Categories: Return to Work SA, SA
October 27, 2021
Categories: Return to Work SA, SA
A guide for return to work coordinators for managing psychiatric injuries. Read More
821261
October 26, 2021 | Categories: Return to Work SA, SA
October 26, 2021
Categories: Return to Work SA, SA
321261
October 26, 2021 | Categories: Return to Work SA, SA
October 26, 2021
Categories: Return to Work SA, SA
medical-1a-data-file-15-september-2021.XLSX
October 22, 2021 | Categories: Return to Work SA, SA
October 22, 2021
Categories: Return to Work SA, SA
This document contains medical fee data for easy uploading into your system. Read More
349161
October 22, 2021 | Categories: Return to Work SA, SA
October 22, 2021
Categories: Return to Work SA, SA
209161
October 21, 2021 | Categories: Return to Work SA, SA
October 21, 2021
Categories: Return to Work SA, SA
698161
October 21, 2021 | Categories: Return to Work SA, SA
October 21, 2021
Categories: Return to Work SA, SA
medical-1a-fee-schedule.pdf
October 21, 2021 | Categories: Return to Work SA, SA
October 21, 2021
Categories: Return to Work SA, SA
This document details the maximum fees for medical practitioner services – clinical services. Read More
medical-1a-fee-schedule.DOCX
October 21, 2021 | Categories: Return to Work SA, SA
October 21, 2021
Categories: Return to Work SA, SA
This document details the maximum fees for medical practitioner services – clinical services. Read More
648161
October 21, 2021 | Categories: Return to Work SA, SA
October 21, 2021
Categories: Return to Work SA, SA
Silicosis (respirable crystalline silica)
October 20, 2021 | Categories: Return to Work SA, SA
October 20, 2021
Categories: Return to Work SA, SA
Information and resources for treating medical practitioners on silicosis Read More
327161
October 20, 2021 | Categories: Return to Work SA, SA
October 20, 2021
Categories: Return to Work SA, SA
117161
October 19, 2021 | Categories: Return to Work SA, SA
October 19, 2021
Categories: Return to Work SA, SA
Section-185-request-for-exchange-of-information-form-October-2021.pdf
October 19, 2021 | Categories: Return to Work SA, SA
October 19, 2021
Categories: Return to Work SA, SA
This form should be completed by claims agents or self insured employers when they need to exchange information about a workers’ claim(s). Read More
165161
October 18, 2021 | Categories: Return to Work SA, SA
October 18, 2021
Categories: Return to Work SA, SA
494161
October 17, 2021 | Categories: Return to Work SA, SA
October 17, 2021
Categories: Return to Work SA, SA
How to create a mentally healthy workplace
October 16, 2021 | Categories: Return to Work SA, SA
October 16, 2021
Categories: Return to Work SA, SA
October is Mental Health Awareness Month and a great opportunity as a workplace to review what you are doing to create a mentally healthy workplace. Read More
214161
October 15, 2021 | Categories: Return to Work SA, SA
October 15, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA-Annual-Report-2020-21.pdf
October 15, 2021 | Categories: Return to Work SA, SA
October 15, 2021
Categories: Return to Work SA, SA
The ReturnToWorkSA Annual Report 2020-21 highlights the achievements of the Return to Work scheme and addresses our strategic objectives. Read More
Protecting your business and people from COVID-19 – beyond the basics
October 15, 2021 | Categories: Return to Work SA, SA
October 15, 2021
Categories: Return to Work SA, SA
Workplaces play an important role in the prevention of harm to their people and, by extension, the broader community. They are also responsible by law to keep people safe from COVID-19 at work. Read More
Alert
October 14, 2021 | Categories: Return to Work SA, SA
October 14, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA Annual Report 2020-21
October 14, 2021 | Categories: Return to Work SA, SA
October 14, 2021
Categories: Return to Work SA, SA
The ReturnToWorkSA Annual Report 2020-21 highlights the achievements of the Return to Work scheme and addresses our strategic objectives. Read More
662161
October 14, 2021 | Categories: Return to Work SA, SA
October 14, 2021
Categories: Return to Work SA, SA
782161
October 14, 2021 | Categories: Return to Work SA, SA
October 14, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA
October 14, 2021 | Categories: Return to Work SA, SA
October 14, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA provides insurance that protects South Australian businesses and their workers in the event of a work injury. Read More
052161
October 13, 2021 | Categories: Return to Work SA, SA
October 13, 2021
Categories: Return to Work SA, SA
222161
October 13, 2021 | Categories: Return to Work SA, SA
October 13, 2021
Categories: Return to Work SA, SA
Finity-Return-to-Work-scheme-Actuarial-Valuation-30-June-2021.pdf
October 13, 2021 | Categories: Return to Work SA, SA
October 13, 2021
Categories: Return to Work SA, SA
Return to Work scheme Actuarial Valuation as at 30 June 2021 Read More
052161
October 13, 2021 | Categories: Return to Work SA, SA
October 13, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA insurer statistics
October 13, 2021 | Categories: Return to Work SA, SA
October 13, 2021
Categories: Return to Work SA, SA
View the Return to Work scheme statistics, which provide annual statistics on employers insured under the Scheme. Read More
440161
October 12, 2021 | Categories: Return to Work SA, SA
October 12, 2021
Categories: Return to Work SA, SA
720161
October 10, 2021 | Categories: Return to Work SA, SA
October 10, 2021
Categories: Return to Work SA, SA
810161
October 10, 2021 | Categories: Return to Work SA, SA
October 10, 2021
Categories: Return to Work SA, SA
310161
October 10, 2021 | Categories: Return to Work SA, SA
October 10, 2021
Categories: Return to Work SA, SA
800161
October 10, 2021 | Categories: Return to Work SA, SA
October 10, 2021
Categories: Return to Work SA, SA
419061
October 09, 2021 | Categories: Return to Work SA, SA
October 09, 2021
Categories: Return to Work SA, SA
Guide-to-Changes-from-the-First-to-Second-Edition-Impairment-Assessment-Guidelines.pdf
October 07, 2021 | Categories: Return to Work SA, SA
October 07, 2021
Categories: Return to Work SA, SA
Guide to Changes from the First to Second Edition Impairment Assessment Guidelines for the Return to Work scheme Read More
616061
October 02, 2021 | Categories: Return to Work SA, SA
October 02, 2021
Categories: Return to Work SA, SA
055061
October 01, 2021 | Categories: Return to Work SA, SA
October 01, 2021
Categories: Return to Work SA, SA
435061
October 01, 2021 | Categories: Return to Work SA, SA
October 01, 2021
Categories: Return to Work SA, SA
544061
September 30, 2021 | Categories: Return to Work SA, SA
September 30, 2021
Categories: Return to Work SA, SA
092061
September 29, 2021 | Categories: Return to Work SA, SA
September 29, 2021
Categories: Return to Work SA, SA
033061
September 29, 2021 | Categories: Return to Work SA, SA
September 29, 2021
Categories: Return to Work SA, SA
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September 29, 2021 | Categories: Return to Work SA, SA
September 29, 2021
Categories: Return to Work SA, SA
593061
September 29, 2021 | Categories: Return to Work SA, SA
September 29, 2021
Categories: Return to Work SA, SA
872061
September 29, 2021 | Categories: Return to Work SA, SA
September 29, 2021
Categories: Return to Work SA, SA
Editor training
September 28, 2021 | Categories: Return to Work SA, SA
September 28, 2021
Categories: Return to Work SA, SA
941061
September 27, 2021 | Categories: Return to Work SA, SA
September 27, 2021
Categories: Return to Work SA, SA
538951
September 23, 2021 | Categories: Return to Work SA, SA
September 23, 2021
Categories: Return to Work SA, SA
Becoming self-insured
September 22, 2021 | Categories: Return to Work SA, SA
September 22, 2021
Categories: Return to Work SA, SA
When you apply to become self-insured, you are applying for direct responsibility and management of all work injury claims in your workplace. There are a number of things you need to do to apply for self-insurance. Read More
396951
September 22, 2021 | Categories: Return to Work SA, SA
September 22, 2021
Categories: Return to Work SA, SA
846951
September 21, 2021 | Categories: Return to Work SA, SA
September 21, 2021
Categories: Return to Work SA, SA
726951
September 21, 2021 | Categories: Return to Work SA, SA
September 21, 2021
Categories: Return to Work SA, SA
855951
September 20, 2021 | Categories: Return to Work SA, SA
September 20, 2021
Categories: Return to Work SA, SA
745951
September 19, 2021 | Categories: Return to Work SA, SA
September 19, 2021
Categories: Return to Work SA, SA
245951
September 18, 2021 | Categories: Return to Work SA, SA
September 18, 2021
Categories: Return to Work SA, SA
263951
September 16, 2021 | Categories: Return to Work SA, SA
September 16, 2021
Categories: Return to Work SA, SA
713951
September 16, 2021 | Categories: Return to Work SA, SA
September 16, 2021
Categories: Return to Work SA, SA
550951
September 14, 2021 | Categories: Return to Work SA, SA
September 14, 2021
Categories: Return to Work SA, SA
899851
September 14, 2021 | Categories: Return to Work SA, SA
September 14, 2021
Categories: Return to Work SA, SA
569851
September 13, 2021 | Categories: Return to Work SA, SA
September 13, 2021
Categories: Return to Work SA, SA
088851
September 10, 2021 | Categories: Return to Work SA, SA
September 10, 2021
Categories: Return to Work SA, SA
Job placement and support
September 07, 2021 | Categories: Return to Work SA, SA
September 07, 2021
Categories: Return to Work SA, SA
Following a work injury, it is not always possible to resume your pre-injury position or return to the same workplace. If this is the case, your case manager may refer you to a specialist service that prepares you for gaining new employment. Read More
Healthcare and treatment
September 07, 2021 | Categories: Return to Work SA, SA
September 07, 2021
Categories: Return to Work SA, SA
If you are injured at work, your doctor may refer you for healthcare and treatment to manage your injury independently and return to work and life as soon as possible: Read More
675851
September 06, 2021 | Categories: Return to Work SA, SA
September 06, 2021
Categories: Return to Work SA, SA
765851
September 04, 2021 | Categories: Return to Work SA, SA
September 04, 2021
Categories: Return to Work SA, SA
974851
September 03, 2021 | Categories: Return to Work SA, SA
September 03, 2021
Categories: Return to Work SA, SA
374851
September 03, 2021 | Categories: Return to Work SA, SA
September 03, 2021
Categories: Return to Work SA, SA
643851
September 02, 2021 | Categories: Return to Work SA, SA
September 02, 2021
Categories: Return to Work SA, SA
Important information for impairment assessors
September 01, 2021 | Categories: Return to Work SA, SA
September 01, 2021
Categories: Return to Work SA, SA
Important information about the assessment of injuries which occurred prior to 1 July 2015, where there has been subsequent surgery which also occurred prior to 1 July 2015. Read More
Impairment-assessment-guidelines.pdf
August 31, 2021 | Categories: Return to Work SA, SA
August 31, 2021
Categories: Return to Work SA, SA
The Impairment Assessment Guidelines (the Guidelines) are published under subsection 22(3) of the Return to Work Act 2014 (the Act) for the purpose of assessing the degree of whole person impairment arising from a work injury that results in permanent impairment. Read More
Occupational-therapy-management-plan.docx
August 31, 2021 | Categories: Return to Work SA, SA
August 31, 2021
Categories: Return to Work SA, SA
Occupational Therapy Management Plan Read More
Board
August 31, 2021 | Categories: Return to Work SA, SA
August 31, 2021
Categories: Return to Work SA, SA
The ReturnToWorkSA Board is responsible for providing strategic direction to the Corporation in accordance with relevant legislation. Read More
549751
August 27, 2021 | Categories: Return to Work SA, SA
August 27, 2021
Categories: Return to Work SA, SA
Impairment Assessment Guidelines Gazetted
August 26, 2021 | Categories: Return to Work SA, SA
August 26, 2021
Categories: Return to Work SA, SA
The second edition of the Impairment Assessment Guidelines (the Guidelines) has been approved by the Treasurer and published in the South Australian Government Gazette. Read More
488751
August 26, 2021 | Categories: Return to Work SA, SA
August 26, 2021
Categories: Return to Work SA, SA
Executive leadership
August 26, 2021 | Categories: Return to Work SA, SA
August 26, 2021
Categories: Return to Work SA, SA
The Executive Leadership Team is responsible for leading ReturnToWorkSA and to deliver on our vision and goals guided by our corporate values of integrity, achievement, respect and professional excellence. Read More
Impairment-Assessment-Guidelines-Second-Edition.PDF
August 25, 2021 | Categories: Return to Work SA, SA
August 25, 2021
Categories: Return to Work SA, SA
The Impairment Assessment Guidelines (the Guidelines) are published under the Return to Work Act 2014 (the Act) for the purpose of assessing the degree of whole person impairment arising from a work injury that results in permanent impairment. Second edition of the Impairment Assessment Guidelines. Read More
157751
August 25, 2021 | Categories: Return to Work SA, SA
August 25, 2021
Categories: Return to Work SA, SA
Useful contacts
August 24, 2021 | Categories: Return to Work SA, SA
August 24, 2021
Categories: Return to Work SA, SA
You may wish to contact one of the organisations listed on this page for advice or assistance with your work injury insurance or claim. Read More
775751
August 23, 2021 | Categories: Return to Work SA, SA
August 23, 2021
Categories: Return to Work SA, SA
255751
August 21, 2021 | Categories: Return to Work SA, SA
August 21, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA-Award-2015.pdf
August 20, 2021 | Categories: Return to Work SA, SA
August 20, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA staff are governed by the current ReturnToWorkSA Award 2015 which covers topics not in the ReturnToWorkSA enterprise agreement. Read More
724751
August 20, 2021 | Categories: Return to Work SA, SA
August 20, 2021
Categories: Return to Work SA, SA
Schedule-of-Sums-19-August-2021.docx
August 20, 2021 | Categories: Return to Work SA, SA
August 20, 2021
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
ReturnToWorkSA-Enterprise-Agreement-2021.pdf
August 20, 2021 | Categories: Return to Work SA, SA
August 20, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA Enterprise Agreement 2021 outlining terms and conditions of employment, including pay rates and leave provisions. Read More
Schedule-of-Sums-18-August-2021.docx
August 19, 2021 | Categories: Return to Work SA, SA
August 19, 2021
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
823751
August 19, 2021 | Categories: Return to Work SA, SA
August 19, 2021
Categories: Return to Work SA, SA
972751
August 18, 2021 | Categories: Return to Work SA, SA
August 18, 2021
Categories: Return to Work SA, SA
Free services and support
August 18, 2021 | Categories: Return to Work SA, SA
August 18, 2021
Categories: Return to Work SA, SA
Support and services available to young workers. Read More
738651
August 12, 2021 | Categories: Return to Work SA, SA
August 12, 2021
Categories: Return to Work SA, SA
Silicosis-health-screening-in-your-workplace-postcard.pdf
August 09, 2021 | Categories: Return to Work SA, SA
August 09, 2021
Categories: Return to Work SA, SA
Silicosis health screening in your workplace – postcard. Support during the silicosis health screenings. Read More
Return-to-work-compliance-guidelines.docx
August 09, 2021 | Categories: Return to Work SA, SA
August 09, 2021
Categories: Return to Work SA, SA
Guidelines for employers about their obligations relating to providing suitable employment for workers with an injury. Read More
Psychology-management-plan.docx
August 09, 2021 | Categories: Return to Work SA, SA
August 09, 2021
Categories: Return to Work SA, SA
Psychology Management Plan Read More
Industry-classifications.pdf
August 09, 2021 | Categories: Return to Work SA, SA
August 09, 2021
Categories: Return to Work SA, SA
A detailed description of all industry classifications in South Australia. Read More
Physiotherapy-practice-action-sheet.pdf
August 09, 2021 | Categories: Return to Work SA, SA
August 09, 2021
Categories: Return to Work SA, SA
Physiotherapy practice systems action plan Read More
455651
August 08, 2021 | Categories: Return to Work SA, SA
August 08, 2021
Categories: Return to Work SA, SA
Mentally healthy workplaces
August 07, 2021 | Categories: Return to Work SA, SA
August 07, 2021
Categories: Return to Work SA, SA
A mentally healthy workplace places the same importance on both mental and physical health and safety in the workplace. Read More
Fraud
August 07, 2021 | Categories: Return to Work SA, SA
August 07, 2021
Categories: Return to Work SA, SA
We take fraud seriously and investigate allegations of fraud to protect the integrity of the Return to Work scheme. Read More
Our regulatory role
August 07, 2021 | Categories: Return to Work SA, SA
August 07, 2021
Categories: Return to Work SA, SA
ReturnToWorkSA is responsible for regulating the Return to Work scheme in South Australia. Our compliance and enforcement program covers a range of regulatory requirements under the Scheme and is designed to protect the integrity and fairness of the Scheme. Read More
Non-compliance
August 07, 2021 | Categories: Return to Work SA, SA
August 07, 2021
Categories: Return to Work SA, SA
All participants of the Return to Work scheme including ReturnToWorkSA, employers and workers, must comply with their obligations under the Return to Work Act 2014. Read More
534651
August 07, 2021 | Categories: Return to Work SA, SA
August 07, 2021
Categories: Return to Work SA, SA
404651
August 06, 2021 | Categories: Return to Work SA, SA
August 06, 2021
Categories: Return to Work SA, SA
Contact your claims agent
August 06, 2021 | Categories: Return to Work SA, SA
August 06, 2021
Categories: Return to Work SA, SA
Contact information for ReturnToWorkSA’s claims agents Read More
Effective pain management
August 05, 2021 | Categories: Return to Work SA, SA
August 05, 2021
Categories: Return to Work SA, SA
Pain is complex and the Biopsychosocial approach has been widely recognised which captures a variety of factors that may be contributing to the pain experience. Read More
272651
August 05, 2021 | Categories: Return to Work SA, SA
August 05, 2021
Categories: Return to Work SA, SA
Return-to-Work-Services-Application-Package-20-May-2019.DOCX
August 05, 2021 | Categories: Return to Work SA, SA
August 05, 2021
Categories: Return to Work SA, SA
This application package is for persons wishing to deliver return to work services, including: pre-injury employer services, fit for work services, restoration to the community services, and return to work assessment services. Read More
161651
August 04, 2021 | Categories: Return to Work SA, SA
August 04, 2021
Categories: Return to Work SA, SA
physiotherapy-support-service-practice-visits.pdf
August 04, 2021 | Categories: Return to Work SA, SA
August 04, 2021
Categories: Return to Work SA, SA
Physiotherapy support service practice visits – 45 minute CPD sessions at your practice. Read More
Job-placement-services-employment-placement-fee-template.pdf
August 04, 2021 | Categories: Return to Work SA, SA
August 04, 2021
Categories: Return to Work SA, SA
Job placement services employment placement fee template. Read More
OnTrack-best-practice-management-pathway-tool.pdf
August 04, 2021 | Categories: Return to Work SA, SA
August 04, 2021
Categories: Return to Work SA, SA
OnTrack best practice management pathway tool. Read More
Work-placement-with-a-host-organisation.docx
August 04, 2021 | Categories: Return to Work SA, SA
August 04, 2021
Categories: Return to Work SA, SA
This document provides information on work training with a host organisation. It also contains a work training placement form and insurance coverage. Read More
Assessment services
August 03, 2021 | Categories: Return to Work SA, SA
August 03, 2021
Categories: Return to Work SA, SA
From time to time, an injured worker may be referred to an independent medical examiner or an impairment assessor for an independent assessment of their injury. Read More
Allied health
August 03, 2021 | Categories: Return to Work SA, SA
August 03, 2021
Categories: Return to Work SA, SA
The Return to Work scheme provides workers with non-serious injuries with reasonable and necessary medical treatment and care for up to three years. Workers with serious injuries will receive lifetime medical treatment and care. Read More
Physiotherapy-practice-systems-self-audit-tool.pdf
August 03, 2021 | Categories: Return to Work SA, SA
August 03, 2021
Categories: Return to Work SA, SA
Physiotherapy practice systems self-audit tool for physiotherapists to use at their practice. Read More
611651
August 03, 2021 | Categories: Return to Work SA, SA
August 03, 2021
Categories: Return to Work SA, SA
Mentally-healthy-workplaces-consultant-profile-Mardi-Webber.pdf
August 03, 2021 | Categories: Return to Work SA, SA
August 03, 2021
Categories: Return to Work SA, SA
Mardi Webber is ReturnToWorkSA’s mentally healthy workplace consultant who can assist businesses in creating and maintaining a mentally healthy workplace. Read More
Registering-for-online-services.pdf
Registering for online services – a user guide with the step by step instructions for registering for ReturnToWorkSA’s online services. Read More
Linking-an-organisation-to-your-online-services-account.pdf
Linking an organisation to your online services account – how to guide. Read More
Medical-1A-fee-schedule-clinical-services.pdf
This document details the maximum fees for medical practitioner services – clinical services. Read More
Freedom of information statement
This statement provides information on ReturnToWorkSA’s structure and purpose and the rights of individuals to access that information under the Freedom of Information Act 1991. Read More
Medical-1A-fee-schedule-clinical-services-data-file.XLSX
This document contains medical fee data for easy uploading into your system. Read More
Medical-1A-fee-schedule-clinical-services.DOCX
This document details the maximum fees for medical practitioner services – clinical services. Read More
Access to information guide
Information about how to apply to access information from ReturnToWorkSA in accordance with the Freedom of Information Act 1991. Read More
Audiology-fee-schedule-and-policy.DOCX
Audiology fee schedule and policy Read More
Audiology-fee-schedule-and-policy.pdf
This document details the maximum fees for audiology services. Read More
ReturnToWorkSA and COVID-19
We understand that many employers have questions about COVID-19. To provide you with relevant and up to date information, we have collated a range of reputable resources to help you better understand COVID-19, maintain a safe and healthy workplace, and support your staff throughout this uncertain and anxious time. Read More
Impairment assessment
If a worker is injured and their injury is likely to result in a permanent impairment, they may be referred to an accredited impairment assessor by their case manager. Read More
Our service commitments
Our service standard commitments outline what you can expect when you engage with us and our claims agents. They provide information on how we will deliver on the 11 service standards set out in the Return to Work Act 2014. Read More
Claims
The Return to Work scheme delivers early intervention and personalised support to people who are injured at work and their employers. Read More
Audiology-fee-schedule-data-file.XLSX
Audiology fee schedule data file Read More
Creating a mentally healthy workplace
Information for businesses about how to create a mentally healthy workplace, the areas of focus and the critical success factors involved. Read More
Medical-fee-schedule-1A-clinical-services.pdf
This document details the maximum fees for medical practitioner services – clinical services. Read More
Medical-fee-schedule-1A-clinical-services.DOCX
This document details the maximum fees for medical practitioner services – clinical services. Read More
Home
ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More
Section-185-request-for-exchange-of-information-form.pdf
This form should be completed by claims agents or self insured employers when they need to exchange information about a workers’ claim(s). Read More
Section-180-application-for-access-form.pdf
This form should be completed by workers or their representatives when they wish to access details about their claim. Read More
Return-to-work-services-performance-monitoring-framework.pdf
Return to Work Services Provider Performance Monitoring Framework Read More
Employer education and support
Employers play a key role in supporting a worker’s recovery and return to work. ReturnToWorkSA is committed to providing employers and Return to Work Coordinators with support services to help effectively manage work injuries and achieve great return to work outcomes for their workplaces. Read More
Workplace education
In order to achieve good recovery and return to work outcomes, mangers and leaders, co-workers and teammates all need to play a supportive role. Read More
Tools and resources
Tools and resources available to download and use by Return to Work Coordinators and employers. Read More
Skill building workshops and webinars
Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops. Read More
Pre-recorded webinars
Skill building webinars for Return to Work Coordinators. Read More
Access information
You can apply under FOI application for access to information held by ReturnToWorkSA. People with a work injury and their legal representatives can also apply to access information about their claim. Read More
Return to Work Coordinator certification training
Return to Work Coordinator training and certification is available through approved providers. Read More
Return to Work Coordinators
Return to Work Coordinators play a pivotal role in supporting workers and employers following a work injury. Read More
Schedule-of-Sums-1-July-2021.docx
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
Register for cover
If you operate a business in South Australia that employs workers, it’s likely you will need to register with ReturnToWorkSA. You can do this easily online. Read More
Provider-performance-reports-provider-quick-reference-guide.pdf
These reports provide understandable and defined measures of service provider performance, linking reported metrics with return to work outcomes. Read More
Early intervention and prevention of chronic pain
Most would agree that prevention is better than cure. The below screening tools can provide assistance to identify those patients at highest risk. Read More
remuneration-guide.docx
This guide provides information on what should be included in your remuneration calculations. Read More
Support and benefits
If your claim is accepted you may be eligible for support and benefits to help you to recover and return to work. This may include a lump sum payment. Read More
Serious-injury-support-Our-comitment-to-you.pdf
Serious injury support – our commitment to you Read More
Serious injury support
All injured workers, including those with a serious injury, should be provided with the same opportunities to access employment in the open labour market and experience the health benefits of work. Read More
Home
ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More
eWCC-RTWSA-User-Guide-2021-MD-Users-V1.pdf
This guide has been created to outline how the Work Capacity Certificate form will be accessed and the new features and functionalities available to medical practitioners. Read More
eWCC-RTWSA-User-Guide-2021-Genie-V1.pdf
eWCC User Guide Genie Read More
Medical-fee-schedule-1A-clinical-services-data-file.XLSX
This document contains medical fee data for easy uploading into your system. Read More
eWCC-RTWSA-User-Guide-2021-BP-Users-V1.pdf
This guide has been created to outline how the Work Capacity Certificate form will be accessed and the new features and functionalities available to medical practitioners. Read More
Performance Monitoring
Return to Work Service Providers are important in supporting recovery and return to work. Performance monitoring is utilised by ReturnToWorkSA to support durable, desirable and affordable scheme outcomes where return to work services are required. Read More
Return-to-work-services-fee-schedule.pdf
This document details the maximum fees for return to work services. Read More
FOI disclosure log
Freedom of Information disclosure log. Read More
Fees and charges
This page details the fees and charges applicable to Freedom of Information requests. Read More
Freedom-of-information-Application-for-access-form-June-2021.pdf
This form should be completed for Freedom of information requests. Read More
Private-hospital-fee-calculator-2021-22.XLS
Private hospital fee calculator Read More
Public-hospital-fee-calculator-2021-22.XLS
Public hospital fee calculator Read More
Return-to-work-services-conditions-of-approval-.pdf
Conditions of Approval for approved return to work service providers Read More
Independent-medical-examiners-Agent-referred-fee-schedule.DOCX
This document details the maximum fees for Independent medical examiners (Agent referred) services. Read More
Independent-medical-examiners-Agent-referred-fee-schedule.pdf
This document details the maximum fees for independent medical examination (agent referred) services. Read More
Report fraud and non-compliance
Use this form to report fraud or non-compliance. Read More
Apprentice-safety-checklist-web.pdf
Make safety part of every day with this safety checklist for apprentices. Read More
Osteopathy-fee-schedule-and-policy.pdf
This document details the maximum fees for osteopathy services. Read More
Occupational-therapy-fee-schedule-and-policy.pdf
This document details the maximum fees for occupational therapy services. Read More
Exercise-physiology-fee-schedule-and-policy.pdf
This document details the maximum fees for Exercise Physiology services. Read More
Physiotherapy-fee-schedule-and-policy.pdf
This document contains the maximum fees for physiotherapy services. Read More
Psychology-fee-schedule-and-policy.pdf
This document contains the maximum fees for psychology services. Read More
Psychology-fee-schedule-and-policy.DOCX
This document details the maximum fees for psychology services. Read More
Exercise-physiology-fee-schedule-and-policy.DOCX
This document details the maximum fees for exercise physiology services. Read More
Chiropractic-fee-schedule-and-policy.DOCX
This document details the maximum fees for chiropractic services. Read More
Osteopathy-fee-schedule-and-policy.DOCX
This document details the maximum fees for osteopathy services. Read More
Chiropractic-fee-schedule-and-policy.pdf
This document details the maximum fees for chiropractic services. Read More
Your-work-injury-insurance-booklet.pdf
Work injury insurance information about insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More
Pay your premium
We provide employers with a number of payment options including direct debit, credit card, BPAY and cheque. Read More
ReturnToWorkSA-Skill-Building-Program-2021-22.pdf
Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops. Read More
Survey findings 2021
What we learned from the 2020-21 Return to Work Coordinator survey and what’s new in 2021-22. Read More
ReturnToWorkSA-Skill-Building-Program-2021-22-WEB.pdf
Our skill building program provides Return to Work Coordinators and employers with free access to a variety of informative and interactive workshops. Read More
Private-hospital-fee-schedule.DOCX
This document details the maximum fees for private hospital services. Read More
Private-hospital-fee-schedule.pdf
This document contains the maximum fees for private hospital services. Read More
Private-hospital-data-file.XLSX
This document contains private hospital fee data for easy uploading into your system. Read More
Public-hospital-fee-schedule.DOCX
This document details the maximum fees for public hospital services. Read More
Introducing Joanne Snape - Employer Education Advisor
Meet Joanne Snape, Employer Education Advisor. Jo will help you to achieve best practice recovery and return to work for your workplace. Read More
Self-insured employers in South Australia
List of private self-insured registrations in South Australia. Read More
Physiotherapy-fee-schedule-data-file.XLSX
This document contains physiotherapy fee data for easy uploading into your system. Read More
Occupational-therapy-fee-schedule-and-policy.DOCX
This document details the maximum fees for occupational therapy services. Read More
Physiotherapy-fee-schedule-and-policy.DOCX
This document details the maximum fees for physiotherapy services. Read More
Speech-pathology-fee-schedule-data-file.XLSX
This document contains speech pathology fee data for easy uploading into your system. Read More
Psychology-fee-schedule-and-policy-1-July-2021.docx
This document details the maximum fees for psychology services. Read More
COVID-19-medical-practitioner-telehealth-fee-items.XLSX
Data file containing fee items relating to COVID-19 telehealth Read More
COVID-19-allied-health-practitioner-telehealth-fees-items.XLSX
This document contains COVID-19 telehealth fee data for allied health services. Read More
Speech-pathology-fee-schedule-and-policy.DOCX
This document details the maximum fees for speech pathology services. Read More
Psychology-fee-schedule-data-file.XLSX
This document contains psychology fee data for easy uploading into your system. Read More
Impairment-Insider-June-2021.pdf
Impairment Insider – Issue 8, June 2021. Catch up on the latest news relating to impairment assessment. Read More
Impairment assessor news and resources
A central source of news and resources for accredited Whole Person Impairment assessors to deliver services consistent with the Impairment Assessment guidelines, the Accreditation scheme and the Return to Work Act 2014. Read More
Home
ReturnToWorkSA provides insurance that protects South Australian businesses and their workers from the costs of a work injury. Read More
Industry-premium-rates-2021-22.docx
Industry premium rates for South Australia for the 2021-22 financial year. Read More
Labour hire and group training
Labour hire and GTOs can login to our online SAIC search facility to look up relevant industry classifications related to their host employer. Read More
Industry classifications and rates
We use an industry based classification system to assign an appropriate classification for each employer location, based on predominant business activity. This system is called the South Australian Industry Classification (SAIC) system. Read More
Premium calculations
Our premium system features a simple premium calculation formula that is easy to understand and rewards employers that have a positive claims cost performance. Read More
Worksite assessment
A worksite assessment may be undertaken by a medical expert at your workplace to ensure a safe and suitable return to work occurs. Read More
Report an injury or make a claim
To make a work injury claim or a workers compensation claim in South Australia call your claims agent as soon as possible EML 1800 688 825 or Gallagher Bassett 1800 774 177 Mon to Fri 8:30am to 5:00pm. Read More
Your premium explained
Information on how your work injury insurance premium is calculated, including examples. Read More
Key premium dates
Key dates for employers to complete their employer remuneration return. Read More
What is remuneration
Remuneration includes all amounts paid or payable to or for the benefit of a worker during a premium period. It is not just wages or salary that you need to include in your employer remuneration return. Read More
Employer remuneration return
To help us to accurately calculate your insurance premium you need to provide us with an employer remuneration return by 15 September each year. Read More
ReturnToWorkSA and the Coronavirus (COVID-19)
We understand that many employers have questions about COVID-19. To provide you with relevant and up to date information, we have collated a range of reputable resources to help you better understand COVID-19, maintain a safe and healthy workplace, and support your staff throughout this uncertain and anxious time. Read More
Video resources
This page includes video for young workers. Read More
Information for employers
Information for employers with young workers to help you keep them safe at work. Read More
Coordinator training
Return to Work Coordinator training and certification is available through approved providers. Read More
Mental health coaching for small business owners
Small business owners (sole traders or those with 20 or less employees) will have access to free, evidence-based mental health coaching services under a Beyond Blue initiative backed by the Federal Government. Read More
Online services FAQs for providers
Frequently asked questions for providers about using our online services. Read More
Online services FAQs for employers
Online services FAQs for employers Read More
Direct debit service agreement
Direct debit service agreement for employers who have chosen to pay their premium via direct debit. Read More
Claims data provision guide for new applicants
This claims data provision guide outlines the data provision requirements a new applicant should consider in preparation for registration as a self-insured employer. Read More
Electronic Work Capacity Certificate (eWCC)
Information on the electronic work capacity certificate and how it can be submitted using various practice management software. Read More
Average premium rate increase
Despite improving return to work performance in 2020-21, a higher number of claims are meeting the serious injury threshold than expected. The additional support and services provided to this group significantly increase Scheme costs. With increased cost pressure it is now necessary to increase the average premium rate to 1.70% for 2021-22. Read More
Employer and worker obligations
Obligations of the person injured and their employer to achieve the best recovery and return to work outcomes. Read More
Schedule-of-sums.docx
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
World Day for Safety and Health at Work and Workers' Memorial Day
This World Day for Safety and Health at Work and Workers’ Memorial Day we remember those who have died from a work related injury or illness and look at how we can create healthy, safe and thriving workplaces to reduce the risk of future work-related injuries and illnesses. Read More
Retro-paid-loss-criteria-terms-and-conditions-2021-22.pdf
Retro-paid loss arrangement 2021-22 criteria terms and conditions Read More
Retro-paid-loss-application-form-group-2021-22.DOCX
Retro-paid loss (RPL) application form for group of employers Read More
Retro-paid-loss-application-form-single-2021-22.DOCX
Retro-paid loss (RPL) application form single Read More
Retro-paid loss arrangement
Retro-Paid Loss (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Employers with little to no claims costs can experience greater discounts than under the ReturnToWorkSA premium system. Read More
Post-Surgical-Support-Service-flyer.pdf
Our Post-Surgical Support Program is available to help injured workers manage and address these variables to ensure the best possible recovery and rehabilitation. Read More
Speech-Pathology-management-plan.docx
Speech Pathology Management Plan Read More
clinical-framework-guidelines.pdf
Clinical Framework for the Delivery of Health Services are intended to support healthcare professionals in there treatment of an injury. They have been established to ensure treatment is goal orientated, evidence based and clinically justified. Read More
Finity-Scheme-Actuarial-Valuation-Public-Release-31-December-2020.PDF
ReturnToWorkSA Scheme Actuarial Valuation as at 31 December 2020. Read More
Non-medical
Sometimes non-medical services like remedial massage and aquatic or gymnasium facilities will form part of a worker’s treatment plan. Read More
Allied health - training and events
ReturnToWorkSA offers free training events for allied health professionals to help you stay up to date with best practice work injury management. Read More
Return-to-work-coordinator-injury-pack.docx
The return to work coordinator injury pack which contains tools and resources to assist in the return to work process. Read More
Summary-on-Measurements-in-Radiography-RANZCR-2018.pdf
Summary paper on Measurements in Radiography by the Royal Australian and New Zealand College of Radiologists, Faculty of Clinical Radiology. Read More
Independent examinations
Independent medical examinations are conduct by independent medical specialists registered with the Australian Health Practitioners Regulation Agency. Read More
osteopathy-fee-schedule.DOCX
This document details the maximum fees for osteopathy services. Read More
Mentally-healthy-workplaces-areas-of-focus-and-critical-success-factors.pdf
Discusses the areas of focus and critical success factors to creating a mentally healthy workplace. Read More
Electronic-work-capacity-certificate-steps-to-launching.pdf
Steps to launching an electronic Work Capacity Certificate quick guide. Read More
Explain pain
Pain can be complex and can be present, absent, increased or decreased depending upon a variety of factors in addition to what might be going on in the tissues of the body. Read More
Working with the treating team
It is vital that the treating team communicate given the importance of adopting a biopsychosocial approach. Management plans represent a great opportunity to communicate this information to other important stakeholders Read More
Pain management tools
There are multiple tools available to assist health practitioners manage patients with a chronic or persistent pain problem. Read More
physiotherapy-fee-schedule-1-july-2020.DOCX
This document details the maximum fees for physiotherapy services. Read More
Chiropractic-management-plan.docx
The Chiropractic Management Plan, June 29. 2018. Read More
Pain management
Chronic pain is a big problem in Australia and around the world. Chronic pain is the third most costly health condition following cardiovascular disease and musculoskeletal conditions (also associated with pain) (Pain Australia 2019). Read More
osteopathy-fee-schedule-1-july-2020.pdf
This document details the maximum fees for osteopathy services. Read More
chiropractic-fee-schedule-1-july-2020.DOCX
This document details the maximum fees for chiropractic services. Read More
Submitting an invoice
Quick guide to submitting an invoice to ReturnToWorkSA for medical providers. Read More
Self-insured-registration-and-evaluation-practice-guideline.DOCX
This document describes the process for administering self-insured evaluations. Read More
Service providers
ReturnToWorkSA pays for reasonable and necessary health and return to work services provided to people who have been injured at work to help them recover from their injury and return to work as soon as possible Read More
Tools and resources for a mentally healthy workplace
There are a range of free tools and resources available for businesses to assist in creating and maintaining a mentally healthy workplace. Read More
My claim app
My Claim Worker App including its features and how to download. Read More
Retro-Paid-Loss-fact-sheet.pdf
Retro-Paid Loss Arrangement (RPL) provides an opportunity for large employers with good injury management and safety to benefit from reduced premiums. Read More
Approved return to work services providers
Information on how to apply to become a Return to work service provider in South Australia. Read More
SBW-full-calendar-20-21-A4-Web-Autumn.pdf
Skill building workshop full calendar 2020-21. Upskill your workplace in workplace mental health and return to work. Read More
Medical-fee-schedule-1A-clinical-services-last-updated-1-March-2021.pdf
This document details the maximum fees for medical practitioner services – clinical services. Read More
Fee schedules
Download fee schedules for allied health, hospital, medical and return to work service providers. Read More
Medical-fee-schedule-1A-clinical-services-updated-1-March-2020.docx
This document details the maximum fees for medical practitioner services – clinical services. Read More
medical-1a-data-file-1-march-2021.XLSX
This document contains medical fee data for easy uploading into your system. Read More
spinal-imaging-in-asymptomatic-patients.pdf
Estimated percentage of degeneration in spinal imaging in asymptomatic patients. Read More
295441
February 28, 2021 | Categories: Return to Work SA, SA
February 28, 2021
Categories: Return to Work SA, SA
Will you send me a hard copy remittance advice?
February 27, 2021 | Categories: Return to Work SA, SA
February 27, 2021
Categories: Return to Work SA, SA
185441
February 27, 2021 | Categories: Return to Work SA, SA
February 27, 2021
Categories: Return to Work SA, SA
Can I reconcile a payment online?
February 27, 2021 | Categories: Return to Work SA, SA
February 27, 2021
Categories: Return to Work SA, SA
In my employer remuneration return, which workers need to be included in the total number of workers?
February 27, 2021 | Categories: Return to Work SA, SA
February 27, 2021
Categories: Return to Work SA, SA
What browser should I use?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
How do I set notifications and preferences?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
Schedule-of-Sums-25-February-2021.docx
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
The Schedule of sums outlines any monetary amounts that need to be adjusted in the manner required by the Return to Work Act 2014 and/or the Return to Work Regulations 2015. Read More
Can I change my password?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
How do I check if my patient has a current claim?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
How can I update my user profile?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
How do I add another organisation to my account?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
How do I change my organisation?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
How do I add another organisation to my account?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
Can I reset my password if I forget it?
February 26, 2021 | Categories: Return to Work SA, SA
February 26, 2021
Categories: Return to Work SA, SA
