On 27 February 2020 SIRA was notified by icare that errors have been detected in weekly payment calculations in a sample of closed Nominal Insurer workers compensation claims.

The NSW Government is raising the bar on customer service for people making a CTP or workers compensation claim, with new Customer Service Conduct principles for insurers released today by the State Insurance Regulatory Authority.

All 14 modules for thessreturn to work coordination online training aresnow available.

Groundbreaking new rules will give the NSW Government the power to claw back excessive insurer profits from Compulsory Third Party (CTP) insurance and return the money to motorists through cheaper Green Slips.

A worker’s pre-injury average weekly earnings (PIAWE) will be easier to calculate and understand for workers injured on or after 21 October 2019, when reforms take effect.

The maximum costs for legal services and maximum fees for medico-legal services have been indexed in line with inflation for the period starting 1 October 2019.

The Hayne Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, and the more recent APRA Capability Review, made a series of recommendations regarding transparency of regulatory action.

The State Insurance Regulatory Authority (SIRA) has launched an online platform to help people understand how workers compensation claims should be handled.

The NSW Government has endorsed proposed reforms to simplify the dispute resolution system for injured road users and workers who make a compensation claim.

The NSW Government has endorsed reforms that simplify the dispute resolution system for injured road users and workers who make a compensation claim.